"Small Number" of iPod Touch Screens Faulty

Thu Sep 20, 2007 3:59PM EDT

See Comments (108)

Apple has admitted that a "small number" of the screens on its new iPod Touch have trouble displaying dark images. Now let's see if Cupertino takes the next step and replaces the glitchy Touches free of charge.

In his review of the Touch, Wall Street Journal tech guru Walt Mossberg notes that some "early" units of the Touch (although not his pair of review units, apparently) suffered from faulty screens; indeed, I could barely make out the dark scenes in "The Hunt for Red October" on my test Touch, and several other reviewers have pointed out the problem as well. Mossberg reports that Apple has admitted to the problems, adding that only a "small number of units" were affected and that the issue is "being remedied."

I'm glad to see that Apple has owned up to the Touch's bum screen (or at least, to the "small number" of Touches with faulty LCDs). Of course, I'd be even happier if Apple offered to replace the defective iPods for free. If you happen to be one of the unlucky few (that is, assuming the "small number" figure is correct), call Apple customer support, read the excerpt from the Mossberg review and demand a replacement; hopefully, they'll oblige.

Related:
Apple's iPod Touch Is a Beauty of a Player Short on Battery Life [Wall Street Journal]
Apple Admits To Faulty iPod Touch Screens, Fixing Problem Now [CrunchGear]

Comments on "Small Number" of iPod Touch Screens Faulty

Post a Comment

Join in the discussion. Here you'll see the comments in the order they were posted.

  • 66 Posted by uruseiranma on Thu Sep 3, 2009 10:28PM EDT Report Abuse

    This doesn't mean that ALL tech products are faulty. I bought my Wii last year a week after they came out, and it's never given me trouble. Though I did manage to get my nearby Apple Store to place a newer iPod Touch on hold when their new shipment arrives, and I can swap out my old one.

  • 68 Posted by makeitmyday123 on Thu Sep 3, 2009 7:04PM EDT Report Abuse

    People were stupid for jumping to buy it the day it was available to buy the Iphone. Never buy anything that is just out on the market, wait and see if people start complaining about it...Be smart save your money..it's really a piece of junk.This thing isn't going to last too long. Then you know Apple people are not going to help you. No matter how much you paid for it you're still going to have to fork over the money to get anything fix. They knew there were glitches on the Iphone and they didn't care they were out to make big bucks off something that prolly only cost them $50.00 to make..! I knew there was bound to be something to go wrong with the Iphone! You people overly paid for that Iphone. I'm glad I didn't buy it. Be Be smart stop making them so rich...!

  • 69 Posted by dlofgreen1974 on Thu Sep 3, 2009 3:45PM EDT Report Abuse

    No reason to report abuse, but can I report idiocy on delumpcious5600? He made more spelling and grammar mistakes in his post than correct ones. I don't have an iPhone, by choice, but I suspect you can't afford one. No way anyone in THEIR right mind would hire you.

  • 71 Posted by kylery on Thu Sep 3, 2009 4:55PM EDT Report Abuse

    my friend should be happy about this, he's totally anti-apple. but apple really needs to get better and not put out defective products within the first week.

  • 74 Posted by shotgunmonkeyonions on Fri Sep 21, 2007 10:22PM EDT Report Abuse

    NEVER EVER EVER EVER EVER EVER EVER EVER EVER, buy a brand new anything another better one will come out for less in a few months.

  • 76 Posted by johanna.ellis@sbcglobal.net on Thu Sep 3, 2009 4:38PM EDT Report Abuse

    Ditto to matt & somebodyshere --My dad taught me that as a child, never buy electronics and especially vehicles when they are 1st released. He said with electronics wait about 6 mths to a year and new car types wait a year. The people who rush the 1st year to buy new products are just the manufacturers test monkeys.

  • 78 Posted by daddy_75202 on Thu Sep 3, 2009 3:34PM EDT Report Abuse

    I agree with the person that said "all tech companies are flawed", I have been disappointed in the apple customer support, and service, having come over to the camp from IBM/Dell. As a consumer, I have had both, and feel apple service is not as good as Dell. As a corporation though, Apple is no better than any other. I blame it on WalMart. They started the trend of moving manufacturing offshore, and SO MANY US companies have followed suit, and many of them at the direction of WalMart. Shoddy cheap chinese merchandise is fine if you are buying based solely on price. Apple on the other hand commands a premium price for their products, and should not offshore to a Country that can't even effectively monitor lead levels in paint put on children's toys.

  • 79 Posted by msreddgoddess on Thu Sep 3, 2009 7:29PM EDT Report Abuse

    i told my homeboy donavon not to get the iphone..but he just had to have it..and it wasnt even the phone itself, he just wanted to be able to say he has an iphone..well, what u got to say now, d? lol..serial number starts with 7 and all.. lmao!!! better switch to sprint asap and get that 755..

  • 80 Posted by patton127 on Thu Sep 3, 2009 8:01PM EDT Report Abuse

    i have had bad experiences with everything i get from apple. its like they design their products to last no longer than a year. dont buy apple products..

  • 81 Posted by petegotsit on Thu Sep 3, 2009 8:07PM EDT Report Abuse

    funny that after that kid found out how to unlock the iphone theyre admiting to there problems now..... hmmmmmmm!!!!!!!!!!!!

  • 82 Posted by fredgt28 on Thu Sep 3, 2009 4:03PM EDT Report Abuse

    I think AMericans are so easily fooled by the media. A few Apple commercials and a few Steve Jobs appearance and suddenly they think Apple has the best tech in the world. Truth is They subcontracted to many foreign companies to design and make the apple products. Thats why they have so many inconsistency, its all done by separate manufacturers. And Americans, listen to me, the iPhone is nothing new. Asia particularly Japan has been using similar products YEARS AGO!

  • 83 Posted by harlan_hill on Thu Sep 3, 2009 4:16PM EDT Report Abuse

    Apple "admits" - why imply that there was some devious intent involved by using the term "admits" and "owned up to"?

  • 85 Posted by thatjohnsongirl on Thu Sep 3, 2009 10:02PM EDT Report Abuse

    spam is really gross it smells like yucky cat food eat mine for me please? -a haiku by ME!

Post a Comment

Sign In to Post a Comment

My Tech

Please enable your browser's cookies to activate the My Tech column.

Also on Yahoo! Tech

Computers Home Office Wi-Fi & Networking Phones & PDAs Cameras & Camcorders TV & Home Theater Portable Audio
 

Site Map | Tour | Subscribe to Yahoo! Tech

Question and Answer content at Yahoo! Tech is written by Yahoo! users at Yahoo! Answers. Yahoo! does not evaluate or guarantee the accuracy of any Yahoo! Answers content. For more information, read the Full Disclaimer.

Opinions expressed by the Advisors are their own and do not necessarily reflect the views of Yahoo! Inc. Yahoo! receives no compensation from any manufacturer or distributor nor does it compensate any Advisor for the coverage of any product or service in any Advisor's content.