Mon Nov 19, 2007 12:31PM EST
See Comments (67)
The carrier announced that it's "suspending sales" of the newly released Slide after complaints that it powers off unexpectedly when you slide the screen open and closed. Oops.
A T-Mobile rep sent out an e-mail late Friday detailing the Slide's woes and promising that Motorola (maker of the Slide) is "working to identify the root cause" of the problem, which reportedly also wipes all data from the phone. The e-mail also states that other Sidekick models, including the new LX, aren't affected by the glitch.
So, what to do? If you're the unlucky owner of a bad Slide, contact T-Mobile; the carrier will either let you exchange it for the pricier Sidekick LX or apply the cost to another T-Mobile phone. No details on a cash refund, although I'd certainly expect T-Mobile to honor such a request.
I've had a test Slide for a couple of weeks and haven't had any trouble, even after repeatedly sliding the screen open and closed. Any Slide owners out there with problems?
Join in the discussion. Here you'll see the comments in the order they were posted.
my razor (slide) is messed up....i went into a tmobile phone and was told i would get a new one. i received that phone and it's WORSE than the first. at times the keypad locks up and wont let me enter any numbers or letters...i am supposed to be getting a new one in a few days...i'll probably go trade it in for the sidekick
I just got the Tmobile WIng and its way better then either sidekick. Just get that.
Why not just get the BlackBerry Curve? Way more reliable, make any song you download your ringtone for free, can get with or without a data plan, blue tooth stereo, 2mp camera, etc etc.... Get the wifi version and the HotSpot at home and you have it all !!
The slide on my child's swingset leans to one side.:)
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1 Posted by coolkyle4@snet.net on Thu Sep 3, 2009 3:29PM EDT Report Abuse
im comfortable wit my sidekick 3...the new sidekicks i think are just wastes of money...the big difference is wut? resolution and better graphics...when r they gonna make us have mp3's as ringtones witout having to buy it? if they had that then id rush 2 buy 1