10 Worst Tech Products of 2007

Tue Dec 18, 2007 6:25PM EST

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Would you be surprised to learn that a certain Windows upgrade made the list? Behold the worst tech of the year, including a pair of $7,250 speaker cables, ad-riddled video downloads that expire after a week, a much-hyped TV set-top box that's dying on the vine, and more.

So here we go...in alphabetical order:

Apple TV: Apple's foray into the living room seemed like a no-brainer, and this HDMI-packing, Wi-Fi- and Ethernet-enabled set-top box looked like a sure-fire success. From the beginning, however, Apple TV was hamstrung by the meager movie selection (and now dwindling selection of TV shows) on iTunes, plus the fact that you can't browse or buy videos directly over the box. Even worse, Apple seems to have lost interest in its home theater "hobby," with a full six months passing since the last Apple TV software update. Short of a sudden infusion of new features, look for this once-promising box to go the way of iPod Hi-Fi.

iPod Battery Replacement Kit: One of the chief complaints I hear about the iPod (and the iPhone, for that matter) is that the battery is sealed in the casing, with Apple adding insult to injury by charging $60 to replace out-of-warranty iPod batteries (or $86 for the iPhone). So here's Blue Raven's $30 iPod battery replacement kit, which consists of a new battery, a tiny screwdriver, and a plastic thingy that looks like a mini crowbar (similar kits are available for the iPhone). I tried it with my old iPod, and I replaced the battery all right, but I also managed to wreck the crummy plastic tool and scratch the heck out of my once-shiny iPod in the process. Next time I want to scratch up my gadgets, I'll save $30 and use my own little screwdriver, thanks very much.

Microsoft Surface: Unveiled in May with great fanfare, Microsoft's jaw-dropping Surface computer—a touch-sensitive tabletop PC that immediately invited comparisons to Tom Cruise's mid-air dragging-and-dropping in "Minority Report"—whipped the tech press into a frenzy of excitement. But scratch Surface and you'll find something a little shy of elegant, including a full-on Vista PC and five (count 'em, five) motion-detecting cameras mounted beneath the 30-inch touch-sensitive sheet. Oh, and then there's the $5,000-to-$10,000 price tag. And of course, in true Microsoft fashion, the first Surface systems (intended primarily as kiosks in retail and hospitality venues) have reportedly been delayed until spring. Something tells me it'll be a long, long time before we see these babies in our living rooms.

NBC Direct: Give NBC credit for trying a little of everything when it comes to online video, but here's a service that's got a few too many restrictions for comfort. Yes, you can download full, free episodes of shows like "Heroes" and "The Office," but you have to sit through commercials, and you can't transfer shows to a portable player or another PC, and the videos won't work on a Mac...and the shows expire in a week, rendering the files unwatchable. Great.

Palm Foleo: It was a two-pound sub-notebook—sorry, smartphone companion—that was supposed to connect to your phone via Bluetooth and let you type emails, surf the Web, and edit documents with a full-size keyboard and screen. As I've written before, the Foleo might be a good idea in a decade or so, when our supercharged smartphones become our primary computing devices. But when it was announced in June, reviewers dog-piled on the Foleo, complaining that the $500 gadget would be just another device we'd have to lug around. Smelling a flop, Palm benched the Foleo before it ever saw the inside of a store.

Pear Audio "Anjou" speaker cable: I'm sure this pair of 12-foot speaker cables sounds just fine—but the $7,250 price tag puts it in contention for tech rip-off of the year.

Ringles: The big music labels still think the CD can be saved, and the "ringle"—a a $5.98-to-$6.98 bundle of three songs, plus a ringtone, all in an eye-catching slip cover—was the latest in a line of painfully sad attempts to lure us back into brick-and-mortar music stores. Last time I checked, however, CD sales were still tanking.

SunRocket VoIP: More of a service than a gadget, mind you, but still one of the biggest tech debacles of the year (and one, as many readers pointed out, that I should have mentioned in my recent "10 Tech Train Wrecks" post). SunRocket was, in fact, a perfectly fine VoIP service—that is, until July 16, 2007, when the financially strapped company abruptly closed its doors and disconnected tens of thousands of customers without warning. Well, that's one way of handling customer service.

Windows Vista: Where to begin? Vista arrived in stores months late, forced untold thousands of users to upgrade their hardware, made mincemeat of software and drivers that worked perfectly well in XP, ended up lacking many of the bold-faced features we'd been promised, and came saddled with new and annoying set of video DRM schemes. At least Vista now boasts an option for downgrading back to XP. (Now, before you Mac fanboys out there begin gloating, let me remind you that Leopard shipped a full six months late, and that many users are still suffering from sluggish, buggy systems after upgrading.)

Wireless USB: Just imagine it—the convenience of USB, without all the wires. Sounds awesome! Too bad the first examples of Wireless USB technology have fallen flat. Case in point: the IoGear Wireless USB Hub & Adapter, a device that's supposed to deliver speedy wireless connectivity within a range of about 30 feet. Reviewers took a crack at the $200 IoGear hub (including our own Chris Null) suffered slow and spotty connections from only a few feet away, and promptly went back to their old, but reliable, USB cables. Wireless USB may well be the wave of the future, but "future" is the key word.

Don't forget to check out the best tech of 2007.

Comments on 10 Worst Tech Products of 2007

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  • 46 Posted by j_cipale on Thu Sep 3, 2009 4:45PM EDT Report Abuse

    Hey gmichaels382, have you been inside my head? I work in the high-tech/telecom industry and every word you posted is accurate! MBAs are brought in to 'manage' a compmnay and end up 'mamanging' it into the groud, dumping butt loads of cash on failed policies, business models (what was wrong with the original one?), and over-hyping products that NO ONE wants! If I could travel back in time, I would burn the harvard (as well as other Schools of Business) to the ground. Return the control of Tech Companies back to the hands of Techies!

  • 47 Posted by reubeng61 on Thu Sep 3, 2009 8:37PM EDT Report Abuse

    Whoever pays $30 for a screwdriver and a sliver of green plastic is the tool! Get the sel down to Maplin or B&Q and buy a hexi screwdriver or whatever it uses. As for Vista, it is pretty neat..... and even though I really do prefer the Mac, I like vista a lot, it is far less troublesome than XP and things are in more sensical places than in XP. Well done Microsoft you copied the right people this time (Apple and the Opensource linux people)! Leopard, when I first installed it was rubbish! Even with the update 10.5.1 it was trash! However, I found that this was because I had used Migration assistant, and this had imported preferences. I installed afresh and it works sweet! I'd reccomend if you get Leopard, wait a while but install afresh and copy your files and folders (Documents, Movies, Music etc) but not your preferences, as this looks to cause problems. My 20 pence over.

  • 48 Posted by chistepper on Thu Sep 3, 2009 3:23PM EDT Report Abuse

    Upgrading to Windows Vista was not problem. It was the fact that two of the new computers that I purchased this year came with only 30 to 60 days of free Microsoft Office license. MS Office used to come with the computer ... so paying $150 - $500 for a 3 computer license definitely feels like a rip off.

  • 49 Posted by ahdonye on Thu Sep 3, 2009 2:47PM EDT Report Abuse

    I'm perfectly happy with Vista. I have 4 desktops and one laptop in my house. The laptop and two desktops are XP and the two new Desktops are Vista, and everyone in the house fights over who gets to use the vistas.

  • 50 Posted by mellowone1118 on Thu Sep 3, 2009 7:15PM EDT Report Abuse

    I am a 55 plus,semi-literate,computer user. My first computer purchase was a Dell system with the Vista pro-gram running it. I have nothing but praise for my sys-tem. Mabe "ignorance is bliss" but what you have here is one satified customer.Vista does what it say's it can do, does what I ask's it to do.

  • 51 Posted by phangix on Thu Sep 3, 2009 8:09PM EDT Report Abuse

    Isn't it also true that much R&D by many engineers is self-indulgent let's-see-if-we-can-do-this, which has to be pushed into the market to justify the cost of that masturbatory tendency.

  • 52 Posted by reubeng61 on Thu Sep 3, 2009 8:37PM EDT Report Abuse

    Oh and AppleTV. WHY, WHY!!! What is the point, if you want movies BUY A DVD! and get a DVD player at Asda for £9.99! Get a MacMini and a MigliaTV tuner, then you get digital TV and a PVR. Or for the less technically minded, buy a VCR!

  • 53 Posted by shawntayman on Thu Sep 3, 2009 9:18PM EDT Report Abuse

    So no where in your comments on "surface" do you say it doesn't work. It has a PC underneath? Oh, my. The shame. Ever look at a server? It's just a big PC. If the "surface"didn't work, or performed poorly then maybe it would deserve to be on your list. I have a USB wireless mouse and keyboard. I play fast paste FPS video games occasionally and experience very little interruption even in that type of situation. I find it difficult to believe that data transfer can not be achieved easily with USB wireless. Maybe you got a dud. USB 2.0 is very fast and even with redundancy and double post data it should still be easy to get a fast data rate.

  • 54 Posted by bkrivit on Thu Sep 3, 2009 3:08PM EDT Report Abuse

    Ben Patterson needs to get his facts straight. iPod Battery Replacement Kit works perfectly well in the hands of a competent person. If you scratched up your ipod, you aren’t one of them. This is why Apple charges $ to do the job. Competent people have jobs and need to get paid for their services. Microsoft Surface and Palm Foleo were only noticed by the press. Consumers don’t care about this junk. The geeks just know better. Only bloggers needing material even care. Finally regarding Vista and Leopard. It’s true that Leopard was 6 month late. Do you even know that Vista was 3 years late? Stop drinking Microsoft coolaid, Ben. It’s rotting your brain. When you talk about sluggish, buggy systems you are talking about Vista pcs not macs. If a pc publication can call a mac a fastest pc they ever tested what does that say to you? As a general note, when a new OS comes out, you do not upgrade, you reload from scratch.

  • 55 Posted by milliamp_ipodjuice on Thu Sep 3, 2009 7:20PM EDT Report Abuse

    Full Disclosure: I am the owner of ipodjuice.com. I don't think it is fair to lump ALL iPod battery replacement kits in the same group here. We offer battery replacement kits for practically every iPod model and have very few unsatisfied customers. In fact, we have helped over 40k people replace the battery in their Apple iPod! We are the ONLY iPod battery replacement company that includes a blue tool with very hard plastic that can open up an iPod without bending like those cheapo tools that everyone else (including Blue Raven, it appears) sticks people with. Also, our tool won't scratch up your iPod, either, like it sounds like the "kit" you used did. But don't take my word for it - check out the hundreds of REAL testimonials on our site. Happy Holidays Anthony Magnabosco, Owner Milliamp LTD (ipodjuice.com)

  • 56 Posted by rrigney11 on Thu Sep 3, 2009 8:53PM EDT Report Abuse

    OK.. This comment has nothing to do directly with any of the new gadgets listed but rather with the poor writing and/or lack of editing by Ben Patterson. Please, if you are going to write about how bad a product is, at least sound worthy of being able to judge someone else's creation. Do you read over your articles before posting them? If you feel that you have made no mistakes then let me advise you on hiring an editor. I was beginning to think a foreigner had written this. Review before Posting. Here are some quotes taken from the article directly. "but I also managed wreck the crummy plastic tool" "But scratch Surface and you'll something a little shy of elegant, including a full-on Vista PC and five" "and came saddled with new and annoying set of video DRM schemes." rrigney11@yahoo.com

  • 57 Posted by castanedafrank on Thu Sep 3, 2009 3:19PM EDT Report Abuse

    RULE#1 - Never upgrade an OS on an existing computer unless you really have to. (Especially a brand new OS) You have to wait at least a year for hardware requirements to catch up. 2.3 ghz processor and 2 GB Ram minimum for Vista. Anything less and youre settling for a slow machine. And hookemhorns5468, a Macfanboy and a Mac user are two different things. Macfanboys are kids that argue about which toy is cooler.

  • 59 Posted by crfortin on Thu Sep 3, 2009 3:31PM EDT Report Abuse

    Word: APPLE They don't have the nerve to mention the real lemon product of the year. The smudge collecting, battery unexchangable, $4000 - 3 year service contract, dog-slow wireless, impossible to type on, i-tunes entraped, lock your own customers out for installing software, iBricked, often broken, iphone craptacular. or Maybe you'd like a chicklet-key, screen slightly to small for actual work,headache inducing glossy-screen,locked-up ibook instead. Instead they blame the battery replacement company for Jobs' stupid battery replacement policy. A computer for the rest of us indeed.

  • 60 Posted by soliisoul on Thu Sep 3, 2009 9:32PM EDT Report Abuse

    c.jones, maybe so but the xp didn't need any work. any upgrades would have just been a plus.

  • 61 Posted by dpiperconstruction on Thu Sep 3, 2009 3:47PM EDT Report Abuse

    A lot of people still know nothing about the Microsoft Surface. I think tech like this is well worth the wait. It will completely revolutionize the way we interact with our technology. I viewed a video on Popular Mechanics about it, if you haven't seen it check it out. http://www.popularmechanics.com/technology/industry/4217348.html

  • 62 Posted by codydingus on Thu Sep 3, 2009 3:28PM EDT Report Abuse

    Get an editor to proof your articles before they are posted for millions to read. There are way too many typos in this article!

  • 63 Posted by darwincollins on Thu Sep 3, 2009 3:37PM EDT Report Abuse

    If Apple wanted AppleTV to succeed then they needed to buy Tivo. If you have a perfectly running computer that satisifies your need, then why spend money to upgrade?

  • 64 Posted by nrmnbell on Thu Sep 3, 2009 7:41PM EDT Report Abuse

    My favorite is the Microsoft webcam I bought that has problems loading with every windows operating system. After six hours of trying I finally e mailed Microsoft for help. They did. They gave me Dell's support line phone number. I e-mailed back that I thought a Microcrap prouct running in a Microcrap windows envirnonment would be best fixed by a Microcrap techincian. My solution? I returned it and bought a Logitek that ws up and running in exactly four minutes.

  • 65 Posted by sfsmiley on Thu Sep 3, 2009 9:14PM EDT Report Abuse

    PLEASE!! everyone will wish they would have upgraded to vista? dude, what are you smoking? even microsoft themselves has publicly admitted failure in their worst operating system to date. even before this was finished they were working on its replacement. google BEFORE you respond next time, or at least read the news before you start blabbing your own thoughts. And the 7000k speaker cables?? come on people!!!, the 100 dollar monster cables, and the 7000k are just as good as the roll of wire you find at walmart. your average person cant tell the difference in the sound of either one. a computer CAN, but a human ear CANT. whats the point??????? HELLOOOO??????

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