10 Worst Tech Products of 2007

Tue Dec 18, 2007 6:25PM EST

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Would you be surprised to learn that a certain Windows upgrade made the list? Behold the worst tech of the year, including a pair of $7,250 speaker cables, ad-riddled video downloads that expire after a week, a much-hyped TV set-top box that's dying on the vine, and more.

So here we go...in alphabetical order:

Apple TV: Apple's foray into the living room seemed like a no-brainer, and this HDMI-packing, Wi-Fi- and Ethernet-enabled set-top box looked like a sure-fire success. From the beginning, however, Apple TV was hamstrung by the meager movie selection (and now dwindling selection of TV shows) on iTunes, plus the fact that you can't browse or buy videos directly over the box. Even worse, Apple seems to have lost interest in its home theater "hobby," with a full six months passing since the last Apple TV software update. Short of a sudden infusion of new features, look for this once-promising box to go the way of iPod Hi-Fi.

iPod Battery Replacement Kit: One of the chief complaints I hear about the iPod (and the iPhone, for that matter) is that the battery is sealed in the casing, with Apple adding insult to injury by charging $60 to replace out-of-warranty iPod batteries (or $86 for the iPhone). So here's Blue Raven's $30 iPod battery replacement kit, which consists of a new battery, a tiny screwdriver, and a plastic thingy that looks like a mini crowbar (similar kits are available for the iPhone). I tried it with my old iPod, and I replaced the battery all right, but I also managed to wreck the crummy plastic tool and scratch the heck out of my once-shiny iPod in the process. Next time I want to scratch up my gadgets, I'll save $30 and use my own little screwdriver, thanks very much.

Microsoft Surface: Unveiled in May with great fanfare, Microsoft's jaw-dropping Surface computer—a touch-sensitive tabletop PC that immediately invited comparisons to Tom Cruise's mid-air dragging-and-dropping in "Minority Report"—whipped the tech press into a frenzy of excitement. But scratch Surface and you'll find something a little shy of elegant, including a full-on Vista PC and five (count 'em, five) motion-detecting cameras mounted beneath the 30-inch touch-sensitive sheet. Oh, and then there's the $5,000-to-$10,000 price tag. And of course, in true Microsoft fashion, the first Surface systems (intended primarily as kiosks in retail and hospitality venues) have reportedly been delayed until spring. Something tells me it'll be a long, long time before we see these babies in our living rooms.

NBC Direct: Give NBC credit for trying a little of everything when it comes to online video, but here's a service that's got a few too many restrictions for comfort. Yes, you can download full, free episodes of shows like "Heroes" and "The Office," but you have to sit through commercials, and you can't transfer shows to a portable player or another PC, and the videos won't work on a Mac...and the shows expire in a week, rendering the files unwatchable. Great.

Palm Foleo: It was a two-pound sub-notebook—sorry, smartphone companion—that was supposed to connect to your phone via Bluetooth and let you type emails, surf the Web, and edit documents with a full-size keyboard and screen. As I've written before, the Foleo might be a good idea in a decade or so, when our supercharged smartphones become our primary computing devices. But when it was announced in June, reviewers dog-piled on the Foleo, complaining that the $500 gadget would be just another device we'd have to lug around. Smelling a flop, Palm benched the Foleo before it ever saw the inside of a store.

Pear Audio "Anjou" speaker cable: I'm sure this pair of 12-foot speaker cables sounds just fine—but the $7,250 price tag puts it in contention for tech rip-off of the year.

Ringles: The big music labels still think the CD can be saved, and the "ringle"—a a $5.98-to-$6.98 bundle of three songs, plus a ringtone, all in an eye-catching slip cover—was the latest in a line of painfully sad attempts to lure us back into brick-and-mortar music stores. Last time I checked, however, CD sales were still tanking.

SunRocket VoIP: More of a service than a gadget, mind you, but still one of the biggest tech debacles of the year (and one, as many readers pointed out, that I should have mentioned in my recent "10 Tech Train Wrecks" post). SunRocket was, in fact, a perfectly fine VoIP service—that is, until July 16, 2007, when the financially strapped company abruptly closed its doors and disconnected tens of thousands of customers without warning. Well, that's one way of handling customer service.

Windows Vista: Where to begin? Vista arrived in stores months late, forced untold thousands of users to upgrade their hardware, made mincemeat of software and drivers that worked perfectly well in XP, ended up lacking many of the bold-faced features we'd been promised, and came saddled with new and annoying set of video DRM schemes. At least Vista now boasts an option for downgrading back to XP. (Now, before you Mac fanboys out there begin gloating, let me remind you that Leopard shipped a full six months late, and that many users are still suffering from sluggish, buggy systems after upgrading.)

Wireless USB: Just imagine it—the convenience of USB, without all the wires. Sounds awesome! Too bad the first examples of Wireless USB technology have fallen flat. Case in point: the IoGear Wireless USB Hub & Adapter, a device that's supposed to deliver speedy wireless connectivity within a range of about 30 feet. Reviewers took a crack at the $200 IoGear hub (including our own Chris Null) suffered slow and spotty connections from only a few feet away, and promptly went back to their old, but reliable, USB cables. Wireless USB may well be the wave of the future, but "future" is the key word.

Don't forget to check out the best tech of 2007.

Comments on 10 Worst Tech Products of 2007

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  • 66 Posted by kenneyring on Thu Sep 3, 2009 4:49PM EDT Report Abuse

    How can anyone compare the time and money spent on Vista, to the time and money spent on Leopard?

  • 67 Posted by bc_96749 on Thu Sep 3, 2009 3:03PM EDT Report Abuse

    I have spent too much time tweaking, uninstalling, turning off functions and downloading new software to go back to XP now. Like Winston Smith at the end of 1984, I have learned to love Big Brother. :(

  • 68 Posted by moreno91 on Thu Sep 3, 2009 7:26PM EDT Report Abuse

    klacour is right. Just because the author doesn't have the eye-hand coordination to carefully open their iPod doesn't mean that the battery replacement kit qualifies as a "worst tech product." And who cares about the damage to the disposable tool? It's plastic and meant to be damaged. And the price? You can find them for much cheaper than what they paid. They are probably more upset at being ripped off and scratching their iPod. I paid $19 for my (5G) kit and replaced the battery in 10 minutes, thanks to the instructional videos on the included CD-ROM (for all applicable models)--and I didn't even scratch my unit. Bashing this product is like saying you'll never drive a car because it was involved in an accident that was entirely your fault. FAIL!

  • 69 Posted by jeffrey19953 on Thu Sep 3, 2009 4:32PM EDT Report Abuse

    I knew I should've kept my XP. Is there any end to Bill's greed?

  • 70 Posted by mazway5 on Thu Sep 3, 2009 7:12PM EDT Report Abuse

    I agree with the writer that some products were a rip off but, how can Microsoft Surface be one of the worst product of 2007 if it did not even hit the market? Windows Vista is one of the worst product of the year just because it cannot run with ancient hardware? I thought you could pick what OS you want on your PC (Dell)

  • 72 Posted by bc_96749 on Thu Sep 3, 2009 3:03PM EDT Report Abuse

    iPodjuice.com has solved the ipod tool problem.

  • 73 Posted by sf_local_guy on Thu Sep 3, 2009 9:14PM EDT Report Abuse

    You know, people seem to constantly miss the point about Apple TV. It lets you access multiple iTunes libraries wirelessly to a wide screen TV. You are no longer limited to your computer for viewing or hearing audio, and you don't need your PC near your TV or stereo system. Instead, your TV gives you an elegant, easy way to get your iTunes library. And if you have roommates or family members with their own libraries, you can access them as well. The interface was so perfect at the start that it hasn't needed much in the way of enhancements. The YouTube and Movie Trailer features are just gravy. If you think AppleTV is a way to replace cable, satellite or your DVR, you missed the point.

  • 74 Posted by jacquesdelock on Thu Sep 3, 2009 4:27PM EDT Report Abuse

    I got my new comp in June of 07. I HAVEN'T HAD ANY PROBLEMS WITH VISTA!!! I don't understand what all the fuss is about. Maybe it's the GENIUS marketing of Mac that has people riled up? I guess it boils down to what another post'er said. Buy a NEW comp that can handle the size of Vista and you'll have NO PROBLEMS.

  • 75 Posted by lytvynyuk on Thu Sep 3, 2009 7:01PM EDT Report Abuse

    Agree with everything, VISTA should be first disaster... for user of coarse, who paid money for it.

  • 76 Posted by sam_lemke on Thu Sep 3, 2009 9:02PM EDT Report Abuse

    mmm ya it can ba hard to make good products, at least there trying hard.. just to many cheifs and not enough indians

  • 77 Posted by fcrsavideo on Thu Sep 3, 2009 3:59PM EDT Report Abuse

    alexgannis and shclearance both sound like little kids stomping their feet. Vista spells loss in my industry. When one of our primary production computers went TU I replaced it with a Vista pre-loaded machine. Out of eight programs we absolutely must run in our company NONE would work. This includes the UPS Worldship program specifically designed for Vista. Our billing program wouldn't even load due to a conflicting design in Vista. Luckily the transition to the new machine was done on a Thursday. After a full day messing with the machine a decision was made to downgrade to Vista Pro. I spent that weekend doing the downgrade which was easy except for the search for the correct drivers. (HP wouldn't help since they have a deal with MS on Vista). Monday morning, up and running and haven't had a problem since. When you are running a business you don't have time to mess around with a product that doesn't work correctly out of the box. I wonder if someone has compiled figures on the dollar losses Vista has caused in business.

  • 78 Posted by jny2bad on Thu Sep 3, 2009 4:37PM EDT Report Abuse

    Come on now, Paul Allen's "Flipstart" has got to be the worst.... http://www.lostremote.com/2007/03/07/paul-allen-debuts-a-mini-computer/

  • 79 Posted by riamax on Thu Sep 3, 2009 8:38PM EDT Report Abuse

    What makes me so upset is you can rarely find computers that have XP already installed...prime example Dell. I hate that these dealers are forcing you to get Vista if Vista has so many headaches. I recently bought a new laptop and had to get it with Vista. Though I have not faced any major issues, I did face the problem with old software that I had on my XP not being compatible with Vista so now I may be forced to work with two laptops til Vista gets straight. A person also told me that Vista east alot of ram so it's best to get the maximum ram when you gt a new system with Vista.

  • 80 Posted by acoustic_visions2 on Thu Sep 3, 2009 2:45PM EDT Report Abuse

    The Apple TV is far from dead. I run a residential multi-media design and installation company and we use these and people love them. Apple calls this a "hobby" project and should be looked at as such for the time being. Because it runs OSX upgrading features are not going to be a problem. Compare this to the overblown, overpriced, underperforming media servers and it is a steal. Next year it will be a top 10 best product.

  • 81 Posted by tmontyb on Thu Sep 3, 2009 10:14PM EDT Report Abuse

    I don't know. I guess I must be one of the lucky few. I bought a new Gateway Computer loaded with Windows Vista Home Premium on it this past June and I have not had one single problem with it.

  • 82 Posted by nessmillan on Thu Sep 3, 2009 7:36PM EDT Report Abuse

    I remember when my Old XP Blue Screened itself to death and microsoft sent me a brand new computer for free (( i luvsme some microsoft.)) I Called and begged them to not send it with Vista . The guy on the phone talked to me for about 20 minutes trying to convice me to switch to vista.lol

  • 83 Posted by jimaxforest on Thu Sep 3, 2009 4:35PM EDT Report Abuse

    Let's see, after WW2, the first really big technology boon started and it took only 24 years to get to the moon. When the first PC was in introduced in 1981 with DOS 1, the PC technology boon started, 27 years later we get the software moon shot, VISTA I think I'll stay with LINUX.

  • 84 Posted by oneb1kerg1rl on Thu Sep 3, 2009 7:45PM EDT Report Abuse

    I HEARD SO MUCH ABOUT THE WINDOWS VISTA,A LOT OF PEOPLE WERE EXPIERENCING PROBLEMS WITH THIS IN THEIR COMPUTERS.LEADING ME TO BELIEVE HAT I WOUNT PUT THIS PRODUCT INTO MY COMPUTER,ITS REDICULOUS TO INSTALL A UNIT THAT DOES NOT WORK.IM ONE WHO WILL NOT USE VISTA.

  • 85 Posted by bhuffman1930 on Thu Sep 3, 2009 3:06PM EDT Report Abuse

    Mac OS X10.5 was a lot more than 6 months late in getting here, I'm still trying to fix the bugs and get it back up to speed (why does it run sooooo slow), not to mention the unexplainable surging fans and locking up when going to sleep.

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