Does Kodak's All-in-One Printer Really Save On Ink?

Tue Apr 24, 2007 8:57AM EDT

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In February I wrote about Kodak's newly announced and much-hyped All-in-One Printer. At launch Kodak touted the new printer as a novel way to significantly reduce consumers' printing costs, thus saving them tons of money in the ownership of their printers. A consumer would spend only 14 cents per color 4 x 6 photo (more than 50 percent savings over competitive printers) according to the press release. The technological breakthroughs Kodak attributed to the low cost included a print head that doesn't need to be replaced and a new ink technology that uses nano-particles. The ink cartridges cost only $10 for black and $15 for color replacements—which is less than 1/2 of what I pay now. So what's there not to like?

Whenever a company like Kodak makes claims about the cost of a print it invites considerable scrutiny. Popular Photography, one of the first to put the new printer through its paces, challenged the claims. The Pop Photo testers found that to get the quality that Kodak claimed you could get for 10 cents a print, consumers would have to upgrade to more expensive paper, thus spending more than 35 cents a print. According to Executive Technology Editor Michael McNamara, the Kodak EasyShare 5300 All-in-One printer turned out only 165 borderless color photos from an $18 package of paper and ink that is billed as producing 180 photos.

This review spawned a web chain reaction across enthusiast sites. Gizmodo and CrunchGear both picked up Popular Photography's test results. At CrunchGear, a Kodak engineer responded to the claims, explaining that the printer was "created to serve the needs of households that print large quantities of black and white and color documents in addition to color photos." In other words, Kodak tested the printer according to their formula and Popular Photography theirs.

The truth, one imagines, lies somewhere in the middle, but after spending a few days with the Kodak 5300 model, I'm convinced that it's a nice printer that will save the average consumer money over the long haul. The Kodak All-in-One series handles plain text, color graphics, and lab quality photo prints all with nice results. It's also a scanner and a color copier.

The 5300 I reviewed differs from the less expensive 5100 because it has a 3-inch color LCD display that provides picture previews and menu help. It also includes both USB and memory card slots that allow users to print digital photos without a PC. The printer's controls are well-marked and easy to use. Three large buttons (photo, scan, and copy) are your main controls. A row of buttons controls the picture rotation, zoom, and transfer of images from a memory card or USB. There's even a proofsheet button to display the contents of your memory card or camera. The paper tray contains a main tray for 8 x 11 paper and a photo paper tray for 4X6 prints. A light illuminates when you've selected photo paper, a nice way to prevent you from using the wrong paper.

The printer took only a few minutes to set up using the accompanying CD, though the EasyShare software is a bit on the hefty side. The software includes lots of interactive menu choice settings for printing, scanning, and copying, along with a tutorial. If you're already used to using something like PhotoShop to ready your photos for printing, you may be frustrated by Kodak's total control. Novices who need hand-holding to get good results when scanning, printing, etc., will love it.

For that matter, everything about this printer works better if you adopt a total Kodak lifestyle. For example, Kodak photo papers are bar-coded; the printer senses the code and adjusts itself accordingly. Integration with Kodak's online EasyShare Gallery is tight, too. You can order prints online or print to your printer from the same software. Even the Kodak cameras are integrated. I used the printer with the EasyShare V803 camera. First I tagged my favorite shots in the camera, then I printed them by connecting the camera to the printer and pressing "Share" on the camera.

I like the Kodak system a lot, and think it's especially good for those who need a helping hand while printing. I haven't tried to run hundreds of photos yet, so I can't tell you whether or not the Kodak All-in-One solution saves you as much money on inks as it claims. I can tell you that my prints have been lovely (glossy photo paper), my text sharp and clean. Printing graphics, scanning, and copying work well, too. This is far from a speed demon and the "big" software makes it slow going. But I think you'll love the results. The All-in-Ones start at $199.

For reviews of other All-in-One printers.

 

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  • 6 Posted by blockdonald on Thu Sep 3, 2009 3:09PM EDT Report Abuse

    I just received a Kodak 5100 Printer as a gift and I'm having problems printing greeting cards. The color is horrible - red is orange or rust color and all other colors are dull - not bright. Is anyone else having that problem??

  • 7 Posted by edcalaemail on Thu Sep 3, 2009 3:51PM EDT Report Abuse

    I have owned a Kodak 5500 AIO printer for 5 months and it has an unquenchable thirst for ink. Kodak has supplied me with a couple of color ink cartridges, a new printhead software and firmware updates and the machine continues to use color ink without having made any color copies or prints. The printer seemingly does a nozzle purge each time the start button is pressed as evidenced by the noises emanating from the print engine and the rapid decline in ink levels viewed on the ink meter. Also, printed or copied documents will be produced at times with most of the text missing. I A m sorely disappointed with it and would not recommend it to anyone. At this point I could not in good conscience give it away to anyone. Frustrated and cheated

  • 8 Posted by jeannezworld on Thu Sep 3, 2009 4:31PM EDT Report Abuse

    KODAK Easy Share INK- I have 6 BRAND NEW SEALED color inks for the 5100 all in one printer. $10.00 each, and $12.00 for shipping, (paypal) send me an email if you are interested. This might fit the 5300? please check before you contact me, no refunds. I had the printer but got rid of it. did not like it at all. jeannezworld at yahoo dot com

  • 9 Posted by carjoanda on Thu Sep 3, 2009 3:18PM EDT Report Abuse

    I just bought a 5500 - I bought the demo model at Best Buy -well I had trouble right away - no manual to refer to - BUT - the good news is - Great online manual - on line tech support was thebest I ever experienced - I needed a new print head - I had to call the 800 number - another great experience - easy, friendly serivce - he would have sent me a new printer but I did not need that - he sent a new print head, new ink cartridges and some photo paper for my inconvience - easy to replace the head - and it fixed the problem - FYI - I bought a Cannon just a few months ago and had a random failure - online support was terrible and just said good luck and find a service center - ink was very expensive even at BJ's - Kodak has won me over!!!

  • 10 Posted by carjoanda on Thu Sep 3, 2009 3:18PM EDT Report Abuse

    A quick answer to the comment aobut phantom ink usage - my Cannon always used the color ink even when I only printed black - which was 99% of the time - I assume they all do this - so far the ink usage seems far less than the Cannon

  • 11 Posted by alcalgal on Thu Sep 3, 2009 2:49PM EDT Report Abuse

    Like nimmiplr I am having trouble with ink. Have had new print head sent 3 times over the almost 2 yrs I have had it. Customer Service is outsourced and english is poor. I have never printed pictures because of all the difficulty with the print heads. Right now can't print black from scan, docs, or internet. Color print is bad, CS asked if picture of people looked like monsters last time I called in. Geeze!

  • 12 Posted by almostkilledbymerch on Thu Sep 3, 2009 2:51PM EDT Report Abuse

    phantom ink use!!!!!!!!! YOU SAID IT...THE INK LEVEL HAS NOTHING TO DO WITH ACTUAL USE..MOST OF THE TIME THE CART.. HAs plenty left..it is one big rip off!!!!!! DO NOT BUY FROM KODAK!!!!!!!!!!!

  • 13 Posted by robertellis.geo on Thu Sep 3, 2009 8:45PM EDT Report Abuse

    my ink cartridges run out of ink even if I dont use any ink! This is a really bad system for reading the ink in the cartridge. I took one apart and it was FULL but read empty. Bad bad bad ( 5100 model)

  • 14 Posted by drnotes27 on Thu Sep 3, 2009 3:48PM EDT Report Abuse

    As far as the "Phantom Ink Use" Some brands (Epson, Brother, and Kodak) calculate the amount of ink used in the cartrige so that you cannot refill the cartriges. The Kodak cartriges are calculated to print more ink than any other ink on the market and they cost about 1/3 the cost. The ink prints 4 times more for its volume because of its pigmant based ink so even if you have if you have 3/4 of the ink in the cartrige, you got just as much ink at 1/3 the cost. All in all, you will save money on ink.

  • 15 Posted by abport35 on Thu Sep 3, 2009 2:44PM EDT Report Abuse

    I went out and bought the AIO 5100 ASAP, the thought of saving money on ink was just what I wanted to hear. I seem to be out of ink on a regular basis now. Ten dollars is great unless...you have to replace it every week. I don't even print photographs. I sooo regret this purchase.

  • 16 Posted by scoutina_weena on Thu Sep 3, 2009 9:10PM EDT Report Abuse

    I haven't tried the Kodak printers--I have an HP all in one. No, you can't trust the ink gauge. I find I can continue using my cartridges long after they register as empty. Also, I take them out and shake them a bit, and they're good for another while. I now buy my HP cartridges online. I don't like not supporting local stores, but there's a huge difference in price. I get genuine HP cartridges for way less than in a walk-in store. I think I last used House of Inks--the cartridges came in a couple of days, and it was free shipping.

  • 17 Posted by stacymcmahan@sbcglobal.net on Thu Sep 3, 2009 9:39PM EDT Report Abuse

    I purchased the all-in-one 5100. The picture quality was not that great and it used up a lot of ink. Though, I admit the ink is cheaper than it's competitors. We've had a lot of trouble with our unit. We have gone through 4 printer heads, a great deal of ink and countless hours on the phone or computer with a Kodak Tech trying to rectify the newest problem. Now 1 year and 3 months since our purchase date and the unit needs to be replaced, per Kodak. I regret purchasing this product!

  • 18 Posted by berbear_99 on Thu Sep 3, 2009 3:05PM EDT Report Abuse

    I purchased the kodak ESP5 Works great! a little slow but not bad. One thing I loved is that the pictures it printed were BEAUTIFUL. I didn't realize that if the ink is out the printer just shuts down! no nothing, so anyone that purchases this brand of printer. Keep a back up handy.

  • 19 Posted by normanplombe on Tue May 5, 2009 4:18PM EDT Report Abuse

    Kodak printers are simply garbage (and maybe all inkjet copiers are)...I have the 5500, and it will make about 10 decent prints before clogging up the printhead....NEVER NEVER NEVER BUY ANYTHING BUT A LASER PRINTER/COPIER! spend the $ now, and you'll have far less trouble in the future...

  • 20 Posted by m.vanderford on Sun Jun 21, 2009 11:35AM EDT Report Abuse

    We have a Kodak ESP3 and I truly regret purchasing it. We print very little and yet the ink runs out so fast. One of the reasons we purchased a Kodak is that the ink cartridges are supposed to be so much cheaper than others, however if you have to keep replacing them as often as we have, you are not really saving diddly squat!

  • 21 Posted by arbeitenzeit on Wed Sep 23, 2009 4:09AM EDT Report Abuse

    My experience with the EasyShare 5500 (ordered directly from Kodak in 2008) is that it definitely saves money on ink because after only a couple of months of so-so operation, it quit working, ergo no ink is used. This is the WORST printer I have ever had, and after several months Kodak support has yet to respond well within the warranty period. I'm packing it up to take it to the dump and am wondering what to do with the ink I so unwisely ordered at the time I so unwisely ordered the printer.

  • 22 Posted by twomotts on Fri Nov 6, 2009 9:08AM EST Report Abuse

    I purchased a Kodak all in one ESP-3, I have had nothing but problems with it....It does not save on ink, I have had constant errors not allowing it to print, I have problems with the paper jamming in the printer. I owned a Lexmark before this one. I had it or 4 years and never once had any problems with it- I only switched to Kodak because they said it would save me money on the ink. They were right the cartridges are less expensive, but you have to buy more of them- so no money saving for me. WORST PRINTER EVER!!!!! DO NOT WASTE YOUR MONEY ON A KODAK PRINTER!!!!! Customer service with this company is a joke!

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