When Good Electronics Go Bad

Wed Nov 28, 2007 7:30AM EST

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I don't often get my tech advice from Real Simple magazine, but there are times when its straight-ahead, let's-just-deal-with-this approach to technology makes lots of sense. The September issue had a simple a story about when to pull the plug on your various pieces of aging electronics. Plus, it gave tips about how to extend the life of various gadgets so that they don't die an early death.

Some simple wisdom:

Flat-screen TV: Keeping your fingers off the screen and keeping the unit well ventilated will help prevent damage, but if your flat screen is more than five years old, you're probably better off replacing it than paying the hefty labor and parts charges for repair.

DVD player: Keep the unit cool and try not to jolt things. A DVD cleaning kit can sometimes revive a player that skips. But if you've tried cleaning the player and the disks, but your disks won't play, it's less expensive to buy new than repair. DVD players have gone way down in price. (Even Blu-ray and HD DVD players — the new high-definition contenders — have come down in price significantly in the past few months.)

Cell phones: The best advice is to let your battery drain fully once a week, say the editors. Try keeping your cell phone away from extreme temperatures, too. The most common fix is trying a new battery (which you should purchase from a reputable dealer). If you have an inexpensive phone, just recycle it. (Information for recycling can be found at your carrier's web site.) If it's fallen into the drink, take it apart and dry it out for a day or two. It may come back to life. Finally, get an estimate on repairs, but if the repair cost is more than half the price of the phone, buy new.

Curious about whether to call it quits with a printer or your iPod? CNN ran the Real Simple story in its entirety.

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  • 46 Posted by john_8472 on Thu Sep 3, 2009 4:39PM EDT Report Abuse

    I agree. If companies were required to give longer warranties-- even 3 years-- they would make better products. Manufacturuers don't even tell you that the average flat panel tv is only supposed to have a 10,000 hour life on it. You know what 10,000 hours is if you use your tv 6 hours a day (5pm to 11pm each day)? It's approximately four and a half years for a tv you're going to pay between $900 and $4000 (average price about $2,000) unless you get a non-plasma store brand tv that is under 32 inches. Even supposedly higher quality brand name electronics do not stand up under regular use. I had two Toshiba progressive scan dvd players of the same model. The first one blew because a power surge fried it and it wasn't plugged into the power strip-- so that was my fault. The second one blew after having it a little over a year and I watched about 2 movie-length dvds per week on it. I spent $80 on the Toshiba products because the company has a reputation for producing higher quality equipment. Ironically, I've had a $25 Magnavox dvd player in my bedroom for over 2 years and use it everyday to watch a one hour tv show on dvd while I'm working out. I replaced my $80 Toshiba progessive scan dvd player with a $35 Magnavox progressive scan and the picture is just as good for less than half the price. Just goes to show that paying more for supposedly higher quality Japanese electronics doesn't pay. If it's gonna die in a year or two anyways, why pay twice the price in the first place?

  • 47 Posted by klarcz10 on Thu Sep 3, 2009 4:52PM EDT Report Abuse

    A law that requires a 20 year warranty?? That would take cutting edge technology out of the picture and raise the price of everything enough to cover the estimated 20 year life cycle. I agree that there is a lot of junk on the market but in this case I would recommend doing without if you can't justify the cost.

  • 48 Posted by jimhut2000 on Thu Sep 3, 2009 4:35PM EDT Report Abuse

    It seems that today we live in a disposable society. we have come to expect everything from microwaves to tv's to fail within 5 years, then we just go buy new again.

  • 49 Posted by stgemme53 on Thu Sep 3, 2009 9:43PM EDT Report Abuse

    We as consumers are given a vast amount of choice – the problem is that most products (particularly electronics) are made of shoddy materials and are so cheap that it is an easy decision to buy a new model rather than get the old one repaired. If only we had products that lasted longer than the warranty dates that they come with.

  • 50 Posted by og_n_st.john on Thu Sep 3, 2009 7:43PM EDT Report Abuse

    As someone who has ben in the consumer electronics retail and custom sales , design and install business for over 15 years, IF you buy good equipment it will LAST. Buy cheap junk and you will be replaceing it every year or so. if you buy a $79 DVD player and think its gonna last for than a couple of years, your sadly mistaken, IF you buy a $400 DENON or YAMAHA , Pioneer Elite etc. You can expect a long life span out of it. The market is just flooded with cheap junk and you get what you paid for. As for the guy who posted that they should have a law that requires a 20 year warrenty on equipment , What planet are you living on?

  • 51 Posted by xvote4pedrox32 on Thu Sep 3, 2009 10:53PM EDT Report Abuse

    We bought a Toshiba 52 in. TV in Nov. 05. Today the service man told me it will take approx. 800.00 to fix. I am devestated. Present for my husband and I cant believe it lasted only 1 1/2 yrs. (It's been broke since July 07) We were informed we should have bought the warrenty for another 500.00. After spending 2200.00 on it, I didn't think they needed another 500.00. We are reduced to a 9" portable to watch. 1013tut in Algonac, Mi

  • 52 Posted by davila_jd on Thu Sep 3, 2009 3:38PM EDT Report Abuse

    I agree with the previous posters - too much throw-away stuff - a big waste and thoughtless to the environment. And like autos, seems the more bells and whistles an electronic gadget has - it is more prone to breaking down and needing repair. Or maybe this is just what the manufacturers want the consumers to believe...

  • 53 Posted by drchoudhury on Thu Sep 3, 2009 3:48PM EDT Report Abuse

    Well, when I was young our tv did last atleast 15 years, the economy still moved along...Most things were built to last and did...Come to think of it I dont even think they had warranties then...they were just better built to last..Go Figure?

  • 54 Posted by coupleoffun23 on Thu Sep 3, 2009 3:30PM EDT Report Abuse

    Who would want to have the 20yr old computer or a 20yr old "portable" phone or a 20yr old TV (even if they had a 20yr warranty and were still working?

  • 55 Posted by lpsaablp on Thu Sep 3, 2009 6:58PM EDT Report Abuse

    Luck of the draw. I have a Sanyo that has lasted for several years. I recently bought a Poloroid 32" HDTV. I paid for the extended warranty. It almost seems like consumers are playing some kind of lotto. Somewhere out on the shelf is a TV or DVD player that will last for years,,,surrounded by peices of crap that will go out on you in short time. For the person who has the money? By all means pay that 5k for your entertainment. Seems less risk is taken with more pricey TV. There is a chance of getting a piece of crap, but it is slight compaired to the value shopper on a budget. It is all pointing toward conspiracy toward middle class America. The HDTV Cartel knows that all middle class want to be upper class, and try to emulate the trends. They will continue to spend money,,lots of money to have the nice things the upper class enjoy,,,at a discount price mind you,,and with cheaper parts. But you know what? I am going to keep throwin money down that pit, because I still want my MTV. Oh, and the environment? make all the old tvs into blocks,,kids will love em.

  • 56 Posted by sir_vivor1999 on Thu Sep 3, 2009 9:24PM EDT Report Abuse

    China produces all of this soon to be trash electronics, we toss it in OUR landfills after 7 or 8 months, filling up the land fills. Wouldn't it be nice if China was required to take back all their garbage?

  • 57 Posted by james33707 on Thu Sep 3, 2009 4:27PM EDT Report Abuse

    I haven't heard much common sense an any of these posts. The government has no bussiness regulating transactions between you and I. I sell electronics, you buy them, we agree on warrenties between us. Why don't you all put your money where your mouth is. Want better stuff? Buy better stuff. Stop shopping at Walmart an Kmart. Second, if you are concerned about the life of products confront the manufacturers and demand it. I have a wonderful idea, stop buy the products that break so much. Why do you need a DVD player in every room? Are you all on drugs? Do you have some serious OCD or what? Lastly the landfill. This scare has been around for centuries. When we are done with a landfill we construct buildings on them. No good landfill ever goes to waste. It been that way since before the Romans. I would like to see core charges on electronics though. Give me $5 if I bring in a cell phone when I buy a new one. A screen or TV would be nice to have core charges on them as well. All electronics would be nice. Nothing is going to happen until consumers begin demanding these things from manufacturers. Let them know that it's the reason you are NOT buying from them.

  • 58 Posted by taviocann on Thu Sep 3, 2009 9:57PM EDT Report Abuse

    I use to work for Sears Repair Department. People would call to have their Flat Screens/LCD Plasmas fixed, after they just bought it, and our techs could not fix them. Tech would go out order a part, (the part wasnt needed) because the part they order was on back order, the person would not have a TV for 6 months. Problme was we had old Technicians who refused to learn how to fix them. The techs would say the technology was changing so fast they weren't getting the training. Which was a lie they were being trained they just refused to fix them. Just buy a warranty, if the TV craps out after 3 years they have to give you a new one and dont buy one from Sears!

  • 59 Posted by jopagri64 on Thu Sep 3, 2009 4:40PM EDT Report Abuse

    missing the point. We bring in all electronis,plastic and metal from foreign countres, us it, store it in landfills for a hundred years. Then after there is no more oil in the world, we dig up the plastic and make american made products to sell back to them for 10 times the price.

  • 60 Posted by cds280chris on Thu Sep 3, 2009 3:20PM EDT Report Abuse

    5 years for a flat screen TV! This is outrageous! Our old analog TV is more than 30 years old and is functioning just fine. We do NOT want to get a new TV, but will have to buy a digital one before Feb. 2009, we were informed (no more analog transmission). OUTRAGEOUS! Not fair to people, economically! I agree with the other person who said there should be 20 year warrantees on these TVs. What a wasteful society. Tragic and obscene.

  • 61 Posted by sharonsspencer on Thu Sep 3, 2009 9:17PM EDT Report Abuse

    Just chunk it. If you believe electronics are bad for the environment, just don't participate in the market. What good is over a one-year warranty when new technology invented and pushed to market every six months? There does need to be more consumer electronics waste stations. I bet Wal-Mart could even find a way to make money off of taking in this waste for recycling. Maybe, I'll figure out how to make money off of it.

  • 62 Posted by pajonesdw on Thu Sep 3, 2009 7:48PM EDT Report Abuse

    We don't need more laws that aren't enforcable. Society has become a throw it away and buy a new one. (thanks to the Cricket lighter, 1000's of lights and then toss it in the can) Cell phone batteries may or may not fair well on a full discharge. It depends on the type of battery. Lithium ion batteries this is a good idea as they have no memory effect. Nimh, alkaline and NiCad batteries are prone to power loss and memory effects.

  • 63 Posted by jacque24@verizon.net on Thu Sep 3, 2009 4:27PM EDT Report Abuse

    It doesn't matter where the electronic equipment comes from...the thing is how we use them and keep them for a long time. Take the cellphones for example, their technology change almost every year, and what people do? Go running like crazy and buy another one just because of the new features. I have an iPhone and I'm staying with it, best phone ever invented. Same thing with TVs, DVDs and computers...if you think of buying a new thing every year...then you are wasting more money than you thought. No expert can tell you how to take care of your electronics...you are the expert of your own.

  • 64 Posted by auntkrebes5 on Thu Sep 3, 2009 2:59PM EDT Report Abuse

    I've been our neighborhood "Fix-It Man" for over 30-plus Years. What I have seen during the past few Years with all this stuff comming out of China is that it's not worth repairing. Trust me people, it does not matter what it is, or how much you paid for it, if that Kitchen or Bathroom Appliance or Home Electronics Item was made in China it is not worth the trouble to repair it. The Chinese use the cheapest materials they can possibly get to make today's imported products and they usually break in a Year or two. If you still have grandmom's Sears Refrigerator or a late model Whirlpool washer and dryer by all means keep it! In the long run they will last longer than the modern Chinese made stuff that's built to be junk right out of the box. I've been doing repairs for 30+ Years and the dropoff in quality of new Chinese made stuff is very apparent.

  • 65 Posted by kycenter2000 on Thu Sep 3, 2009 4:55PM EDT Report Abuse

    If electrical components and products lasted 20 years or more, who would profit? It certainly would be the consumer. How would big business survive if we only bought a television or cell phone every 10 years. It's not about the consumer! It's not about too much trash! It's not about saving the environment! It's about where the buck stops.

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