Cause When you upgrade to a new operating system, the drivers that used to run your computer hardware are kept, and Windows XP tries to use them. The problem is that some drivers simply do not work with Windows XP—especially those written for Windows 98 or Windows Me. In this case, your printer, scanner, or other device may not work or may not work well once the upgrade is complete.
The Pain Killer The only solution is to locate a new driver that is compatible with Windows XP and install it. You can find an updated driver (if there is one) by visiting the printer or scanner manufacturer's web site and downloading the driver. You can then install the driver on your computer.
