Question and Answers

My IBM Infoprint 12 Printer is not working!? - michl979 Can someone help me? The lights next to the pictures of the big exclamation point and the paper are on. There is plenty of paper in there. I can't figure out how to fix it. :( Thanks!

Best Answer: Unfortunately I can not find an "English version" of the Users Guide. If you can read in another language (Eastern European or Netherlands) check out this link: http://www-1.ibm.com/support/search.wss?rs=95&lang=en&loc=en_US&r=10&cs=utf-8&rankfile=0&cc=us&spc=&stc=&apar=include&q1=%22InfoPrint+12%22&q2=&sort=rk&tc=&Go.x=6&Go.y=8&dc=DA410+DA450&dtm 1. Is there a possible paper jam? Have you tried taking the paper out of the tray and put it back in? 2. Does the printer test page print? Start | Control Panel | Printers and fax | Right click on printer driver | Click on Properties and Test page. It sounds like it is sending the signal to the printer but because of the "error light" the printer will not print. After checking for a paper jam and taking the paper out and putting it back in. Power down the printer. Wait 5 mintues and turn it back on. - bljzzgrl

hi there, do these things, completely unplug you priner from mains and from you pc restart your pc once the pc is fully restarted, then turn on your printer, connect it to your pc, if it didnt help, do these one is this, run windows update for software update no 2, download ccleaner install c cleaner, double click it run it, click on issues, then click on regitery scan for issues, once finished then click fix issues, it will prompt save, then save then click on fix all these issues, once finished close the ccleaner, double click again, then click on run cleaner, let it finish retsart your pc, and download your driver from this website and reinstall your printer. ccleaner is freee so dont pay for it ok. - zabihjan06

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