Samsung LN-S4096D

Price: $ - $

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Do Not Purchase12/19/06

Pros:

Quality of Picture (when working)

Cons:

Overall Quality of Product, Poor Sound, Service associated to Warranty, No PIP (with two digital sources)

The picture is amazing when working. In previous reviews, I raved about the new TV BUT ...

After two months of ownership, the speakers have went bad. The rattled during most the HD shows and proved to be very annoying.

I called Samsung support they assign a technician and takes a four weeks to attempt to repair the problem. His solution, replace the speakers and said, "it is not the TVs fault that you choose to watch HD shows. The TV speakers do not know the difference between HD and standard shows. Turn the volume down and you should not have the problem."

After the technician left (literally an hour later) my screen goes black. Obviously not a good sign, to resolve I have to turn off and then back on. This is not happening at least twice an hour. I assume the tech. did something to cause this issues as this was never a problem to before he repaired the speakers.

After calling Samsung again, they noted the tech will be out in a week. The tech then notes it may be 2-3 weeks after that to order the parts.

In the end, I will be out almost seven weeks without a fully functioning TV that cost upwards of $2800.

I will let you be the ultimate judge but this has encouraged me to not purchase Samsung products in the future. I believe they do not stand by the quality of their products nor the service associated to their warranty.