Reviews by mkmedh@sbcglobal.net
Panasonic TH-50PZ77U
Price: $1239 - $1995
Unreliable circuitry04/04/08
- Pros:
- Good color quality (when it worked)
- Cons:
- Only worked for 40 days
Purchased the 50" plasma from Best Buy in January of 2008. Forty days later it quit working. The TV has been inoperative for five weeks with no estimated date of repair or replacement in-sight. Panasonic's Concierge warranty department has been a major disappointment. Thus far, they have been long on excuses and short on action. Worse yet is Panasonic's contract repair facility.
They are inexperienced, inept or indifferent. And quite possibly, they are all three. Other people who purchased Panasonic plasma sets from the same store at the same time are experiencing the same problem(s). Consumer Reports rated the Panasonic Plasma TV highly, but it hasn't lived up to the hype. Be aware of bad circuitry in Panasonic plasma TV's.
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Panasonic TH-50PZ700U
Price: $ - $
Unhappy with Panasonic04/04/08
- Pros:
- Good color quality
- Cons:
- Poor reliability
Purchased the 50" plasma @ Best Buy in mid January 2008. Forty days later, it abruptly quit working.
Five weeks have passed and it is still not working. Panasonic conceigere warranty service is long on talk and short on action. Customer satisfaction is apparently not a priority issue to them. Panasonic's contract repair facility is inexperienced, inept or indifferent. This plasma set may have gotten rave reviews from Consumer Reports, but neither the TV nor the warranty service has lived up to hype. Assuming that it can be fixed, I will have, sixty days after the initial purchase, nothing more than a reconditioned TV set. And, as most people know, a reconditioned TV can be purchased for substantially less than a new TV.
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