Eight Cell Phone Sales Tips from a Sales Rep

Tue Mar 6, 2007 1:43PM EST

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Here's an interesting read from The Consumerist for anyone who will be buying a new cell phone and service plan from Verizon Wireless sometime soon.

A former Verizon Wireless sale rep wrote the consumer web site with tips for consumers to get better deals than you'd think possible just by reading the phone price tags and service contract costs. It all boils down to haggling with the sales rep, something many of us may not think to do in a cell phone service store.

Read all "eight confessions," but here are a few prime tips:

• Negotiate a better price on the phone of your choice by agreeing to buy accessories and the text message plan. Then, return the accessories and cancel the text package over the phone with customer service. The sales rep get props for selling accessories and plan add-ons.

• If you're on a service plan that costs $59.99 a month, you can get a new phone and a new contract after 12 months, not two years.

• Here's one I wish I had known: If you're getting a Palm Treo, the store may be offering $100 off the phone if you sign up for the unlimited data plan. Get it, then switch to a different data plan the next day over the phone. The data plans are not contractual.

Seems to me any request is worth a shot because you never know what the sales reps are trying to push on a certain day, but these are good tips to remember when you do your own haggling.

Have you got some cell phone service negotiating tips of your own? Please share!

Comments on Eight Cell Phone Sales Tips from a Sales Rep

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  • 1 Posted by mttorley on Thu Sep 3, 2009 7:29PM EDT Report Abuse

    Forget the reps, and just buy online at wirefly.com. I've purchased my last two phones there -both top edge phones totally free. Paying for hardware is for suckers.

  • 2 Posted by kslickfox on Thu Sep 3, 2009 4:54PM EDT Report Abuse

    keep buying on the net pretty soon everything will be overseas and not in your local areas, this means jobs lost, maybe yours next.

  • 3 Posted by skinnybody33 on Thu Sep 3, 2009 9:26PM EDT Report Abuse

    I thought there were supposed to be eight tips! what happened to the rest?

  • 4 Posted by honeygirl852302000 on Thu Sep 3, 2009 4:20PM EDT Report Abuse

    I have tried numerous time to buy a new phone at a discount rate at Verizon while under a 2 year contract. I am, in the first year of my contact. You did not give the directions on how to get them to let a person purchase a new phone with out paying full price. You did stated that a person could get a new phone after one year of being under contract. I would like to know how to do this!

  • 5 Posted by caseykarner on Thu Sep 3, 2009 3:19PM EDT Report Abuse

    Skinnybody33: You have to click the original link at the top of the article; those tips are taken from a differnet article.

  • 6 Posted by jlbc74 on Thu Sep 3, 2009 4:36PM EDT Report Abuse

    In order to see the other tips, click on the "interesting read for the Consumerist" hyperlink in the first sentence.

  • 7 Posted by beckyabroad2003 on Thu Sep 3, 2009 3:04PM EDT Report Abuse

    I'm a cell phone sales rep. 1. Where I work, we cannot make a deal on the price of a phone. It seems to me that whoever is doing this is breaking corporate policy and could be fired. 2. Yes, you can get a one year contract, but the phone is a lot more expensive!

  • 8 Posted by corinne369 on Thu Sep 3, 2009 3:29PM EDT Report Abuse

    To see all the 8 tips you have to click through to the original article posted in the Consumerist. Good Tips!

  • 10 Posted by thepookiemon on Sat Mar 10, 2007 11:25AM EST Report Abuse

    OK, so it seems to me that this guy's idea of getting the best deal involves misrepresentation on the customer's part. The customer makes a commitment to buy a service or product to get a better deal, then cancels or returns the service or product later. That's not haggling. That's lying.

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