Thu Dec 4, 2008 11:45AM EST
See Comments (17)
In the old days, when your VCR broke down, you took it to a repair shop and paid a guy 100 bucks to break it open, replace some worn down parts, and give it a tune-up. Bang, good as now.
Now, when gadgets break, many users are finding they simply can't be repaired at all.
A Pew Internet & American Life Project study found that on average, 15 percent of people owned electronics products that broke down in the last year and were unable to remedy the problem (resulting in the product having to be thrown away). It's even worse for some highly-popular categories. About 25 percent of cell phones were found to be unfixable and, surprisingly, 20 percent of computers couldn't be repaired.
Even stranger, of those items which were reparable, many users said they ended up deciding to fix the devices themselves or asking a friend for help instead of consulting an official repair service.
What's going on here? This is a trend that's been accelerating for years, actually. As electronic devices get smaller, they cram more capabilities onto single chips or circuit boards. That's good for getting prices down, improving battery life, and adding features... but it comes at a price. If a single component on that circuit board breaks, the entire board almost always has to be replaced to make the item functional again. And the cost and effort of doing that is often greater than the price of buying a replacement.
Meanwhile, product failures seem to be on the rise. The survey notes that 40 percent of computer users and 30 percent of cell phone users reported their devices had become unusable in the last year. Ouch.
Join in the discussion. Here you'll see the comments in the order they were posted.
Often if a piece of electronics breaks, it breaks after a year or two. If that is the case, usually your technology is outdated anyways, so the cost of fixing your item is higher than your item is actually worth. I had a computer break recently, and in order to fix it, I would either need to find some really old parts or replace all the parts to deal with compatibility issues (which is really just a more expensive way of buying a new thing anyways). The rate at which technology advances has as much to do with it as cost does I think - especially when it comes to cell phones.
The motherboard in my laptop fried. It was less than 2 year old. It would cost more than $300 to get a replacement mobo. I would much rather invest that in a newer computer than replace the part. If I could find one for only $100 I would replace it in a heartbeat. And as for taking it to an "expert", I don't think they exist. I took my computer to a repair shop and knew more about the problem and how to fix it than they did.
Did someone mention "planned obsolescence"? Oops, maybe it's just my consumer paranoia. ;-) Anyway, all of the comments above are very valid. I have things from 20 to 30 years ago that still work, and may be repairable. The latest tech is now the "old tech" in such a short period of time. I hope that as time goes on. It will be almost impossible to avoid recycling places and sites that will help us get rid of the stuff that is no long worth repairing, in a responsible way. I love saving packaging, etc. that I can find a use for at a later time. Lar
Older integrated circuit (IC) chips had less pins, spaced further apart. They were also "small scale" (SSI). Never mind repairing- just FINDING replacement parts was/is a heck of a lot easier.
Computers can be brought up to compatibility standards..a computer company may ship a computer that really is not containing the compatible parts..and will act irratically..because they were used to "weed out" a loss in profits..its just another day for BUYER BEWARE.
That's exactly why I built my computer... Anything goes bad, I can swap it out within the week (which is about how long it takes to ship something from Newegg). Lucky for the geeks.
So true I this year I had to have my notebook pc and nintendo ds fixed.
So true I this year I had to have my notebook pc and nintendo ds fixed.
My 1968 b&w tv still works great. My 1945 telephone still works great. My 1949 blender...the same. The computer I bought 2 years ago, already sucks. My dsl service, that was good 2 years ago now sucks. My dog still greets me with kisses, after 15 years. My wife still treats me right, though she's been in the grave for 16 years.
1 Posted by lewinjon on Thu Sep 3, 2009 6:49PM EDT Report Abuse
Fixable or not, often the cost of repairs is so close to the cost of buying new that it's simply not worth it. Why would I spend $100 to repair a cell phone when for the same money (with provider perks) will cost the same or less and have a host of new features?