Should You Ever Buy a Used Laptop?

Thu Feb 8, 2007 3:11AM EST

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I came across Liz Weston's column today, outlining 10 things you should never buy used. Not surprisingly, four of the items (including camcorders, plasma TVs, and DVD players) are high-tech items. At the top of the list is something I hear all the time: Never buy a used laptop.

Is this good advice? I've heard tons of people sheepishly tell me stories of getting a great deal on a laptop from Craigslist, only to have it die one week later. Of course they checked it out in person before paying for it (in cash, natch), but a sudden problem emerged only after the seller had changed his phone number or moved out of town.

But is this the exception or the rule? All things equal, I'd prefer to buy a new laptop instead of a used one, but if the price was good enough I could be convinced to get a secondhand system. Why? Two reasons: First, if the case is not cracked, there's a good chance that it hasn't seen much terrible abuse. All you really need to avoid is a broken LCD or a damaged motherboard. The other components of the laptop, particularly the hard drive, can be easily replaced. And even a faulty LCD can be fixed in about an hour if you're reasonably handy with a screwdriver and have a replacement part. (Many "burnt out" LCDs actually require only minor parts that cost less than $30 to replace.)

Weston also goes on to note that refurbished computers sold with warranties can be a good buy, too. But note that they often cost substantially more than privately sold laptops and those warranties are usually only 90 days long... hardly comforting, and you could probably get a private seller to give you a three-month guarantee on a product, too.

In lieu of any hard data on the reliability of used laptops, I'm throwing the topic open to you readers to get your experiences. Have you bought a used laptop, especially from a private seller (not a refurb unit)? Did you get a good deal, or did you end up with a lemon?

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  • 1 Posted by maxel_66 on Thu Sep 3, 2009 7:12PM EDT Report Abuse

    I purchased a "refurbished" IBM T23 from IBM several years ago - aside from a hard-drive failure (which can be expected on a machine this old), its been rock solid.

  • 2 Posted by fredrowlands on Thu Sep 3, 2009 4:03PM EDT Report Abuse

    One of my students has a used HP Pavillion that had a bad hard drive and he needs the BIOS password to get it up and running. That seems to be (so far) impossible, especially with HP's superb customer support. Other than that he had a minor screen problem (the reverse board??) and fixed that for $15.00. So now back to that pesky password issue......

  • 3 Posted by boardskey on Thu Sep 3, 2009 3:10PM EDT Report Abuse

    My dad gave me his old Compaq Presario 1700 hundred series laptop and at first i had the same problem....The previous owner could not remember the BIOS password... So i searched the internet on how to dismantle the laptop, removed the onboard battery (like the one used for watches) and whoala, BIOS password has been reset and I could access the BIOS already. Unfortunately, my laptop got wet in the rain and had to buy a new one. a Toshiba 1500 series...dual core...1 gig memory with dvd writer....good deal.

  • 4 Posted by uzunoff on Thu Sep 3, 2009 10:30PM EDT Report Abuse

    I am a fan of refurbished laptops, they come pretty cheap and most cases with the same warranty (DELL for example) you can still purchase the extended warranty too. Before I bought a new computer (HP) and I started having problems after 3 years. The screen, the HDD and the memory had to be replaced. Then the PS2 jack was not making contact so HP replaced the mother board. I can't believe they sold me year warranty for 100$ on a 3 years old computer. About 2-nd hand computers from a person, I will run a lot of tests, HDD and memory test should be mandatory, then check if the notebook is cracked and if there is a lot of dust inside. A good indicator is how long would it take for the fans to turn on. Also if it comes with restore media.

  • 5 Posted by bmakabenta on Thu Sep 3, 2009 3:10PM EDT Report Abuse

    My refurbished HP Pavilion has been with me for almost three years and have never encountered any problems with the hardware. Sometimes its better to but seconds if you know the previous owner. Buying a new never gives you that assurance that it won't be a lemon. The only good thing about it is its warranty and can be replaced

  • 6 Posted by michaelibrarian on Thu Sep 3, 2009 7:18PM EDT Report Abuse

    i am thinking of giving away a few of my older laptops but I would give them away with all the documaentation that came with the machine. They do not have cracks in the case but they do have some cracks in the plastic around the lid...

  • 7 Posted by uncle9bob on Thu Sep 3, 2009 10:28PM EDT Report Abuse

    Worst $200 I ever spent! Keys stick, some don't want to work at times, bad RAM slot, and slower than molasses in January. Oh yeah, bad CD drive. Replaced that with a great LG loader, though. I would never advise anyone to buy used. BTW, it's a Dell Latitude.

  • 8 Posted by cgrafe02 on Thu Sep 3, 2009 3:21PM EDT Report Abuse

    I bought a used laptop on eBay last summer and it works like a charm. I had a couple of minor glitches with it at first, but the seller was awesome to work with and fixed all the problems...it's been a great machine!

  • 9 Posted by cidman882003 on Thu Sep 3, 2009 3:25PM EDT Report Abuse

    Usually you are better off with a 'trailing edge' new laptop than an old 'leading edge' lap top if cost is the biggest concern. Case in point - I bought two new Compaq Presario's from a national chain this fall for $399 each and NO Rebates! In a year I'll double the memory and drop in a dualcore processor(I checked b-4 I bought) and that should freshen it up nicely. Of course this doesn't work if you're a power user -but then you shouldn't be in the bargain bin anyway.

  • 10 Posted by tcligon2000 on Thu Sep 3, 2009 9:57PM EDT Report Abuse

    Well to me this is like asking "Should you ever buy a used car?" I do and I will but you have to do your homework first! A good friend with a used laptop, probably not, but then that all depends on the friend and the condtion of the laptop and HOW USED. If you buy a used two year old laptop you have to remember that technology age is actually much older than two years (yes it will be slow in comparison to new!) I run across good used machines less than six months old that sell for about 1/2 of the new counterpart. If they are in good condition and dont show anything more than a little use they can be exceptional buys. Take note that most failures in HARDWARE are one of three conditions. It is brand new and has a part that just doesnt live up to specs (thus new machine warranties) or two it has lived its usefull lifespan (old age) or three it has been damaged! Machines that are not damaged, and have had the breakin done without being dropped, are probably better for long life than the brand new counterparts. Machines that are two are three years old are nearing the end of the expected life span and are "old" technology. So all depends.. would you buy a used car?

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