Hard Drives, Keep on Crashin'

Tue Feb 27, 2007 3:46AM EST

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In the wake of Google's eye-opening report on hard drive failure comes this follow-up from Ars Technica, which states rather flat-out that the curious problem of drives that fail without warning isn't going to get better any time soon.

The problem? No one really knows why drives fail, and while certain drives failures can be traced to SMART errors, other variables have been elusive in pinpointing what exactly makes hard drives crash. Even within SMART errors, only a small subset (four, in fact) were found to be of much importance in determining whether a drive was headed south.

Additional information has surfaced, thanks to more expert testimony and another large-scale study, this one from Carnegie Mellon. The results are unfortunately contradictory: The CM study found no special tendency for drives to fail early in their lives, while drives over five years old were found to be 30 times more likely to fail than usual. 

But we can debate drive failure causes day and night; unfortunately no one cause (SMART, age, heat) can pinpoint any drive's impending doom with any degree of reliability. The real issue, according to the story, is that no one really much cares about building drives that never crash. Although the piece rightly notes that hard drives have become a kind of disposable commodity (with a two-year lifespan), it doesn't mention that old drives quickly become so limited in capacity relative to their newer brethren that no one wants them, whether they're working or not. So older drives eventually find themselves upgraded, failure or no. Acceptable? Not really. But it's a reality.

Comments on Hard Drives, Keep on Crashin'

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  • 1 Posted by shutrbug@sbcglobal.net on Thu Sep 3, 2009 9:21PM EDT Report Abuse

    Why is everyone harping on hard drive failures? I've had lots of other solid state components crap out as well, like a Lexar USB drive that just plain died for no reason, a USB flash reader and iPod charger that both lasted two uses, and a motherboard that failed in the 13th month of a 12 month warranty. At least the HDD makers are giving a reasonable warranty on their products.

  • 2 Posted by cnull on Thu Sep 3, 2009 3:27PM EDT Report Abuse

    I guess people are more vocal about hard drives because when your RAM or motherboard die, they don't take your data with them. Since we know people never make backups, hard drive failures get them riled up... Just a hunch.

  • 3 Posted by sprayking41 on Thu Sep 3, 2009 9:37PM EDT Report Abuse

    Question? Does it make a difference if the hard drive is in the laptop or desk? Could it be over heating?

  • 4 Posted by cuplacaiazzas on Thu Sep 3, 2009 3:32PM EDT Report Abuse

    I have a hard drive that lasted about 5 years. It is now my backup drive. I have to say, this scares the crap out of me. I had a friend who has both his backup a current drives crash at the same time. Uggg!!! I guess my point is that I do not replace my drive every 2 years. I really hope drive makers keep trying to make drives more reliable.

  • 5 Posted by atsfjohn on Thu Sep 3, 2009 2:59PM EDT Report Abuse

    current hard drives are built on 1994 tech. design. all still have same arm drive circuit. unless you use 12,000 rpm drives, 7,200 current drives are too slow for cpu chip speeds above 1.2 gigs. The smart driver program will slowly eat away electronic limits in 1994 componets. note change of hard drive position from flat to vertical. I have all 20 Gig hard drives manf. in 2000-2002. 7 pc total combined cap. 360 gig. loss of hard drives since 1982, 3...1-power problem, 1-virus attack, 1- overloaded. All are Maxtors.

  • 6 Posted by donlindsay59 on Thu Sep 3, 2009 3:46PM EDT Report Abuse

    The trick to not have any failures is simple: 1. Buy only RETAIL BOXED components with long warranties 2. Buy only major brand for drives CPUs, motherboards, and memory... Seagate, Western Digital, Maxtor, Hitachi and Intel (Do not use AMD) Apacer, Crucial, Samsung 3. Do not put a PC on a table where people slam the desk and all energy is transferred into the rotating hard drive. 4. Build your own, stay away from Major brands like Dell and Gateway the use cheap components(oem parts) (I have statistics on my side to back up this info)

  • 7 Posted by rogue202021 on Thu Sep 3, 2009 8:49PM EDT Report Abuse

    Anything Electronic doesn't last these days do to 1. Everything is now built overseas and Quality control isn't as good & 2. Companys don't care when a product fails they expect to sell more of it if you noticed over the years companys went from giving 3 then 2 the 1 now 90 day warrantys on everything. Hard drive are the exception the warranty is still usually 3 years which is good considering the prices of them now. Best solution Backup to CD or DVD that way when your hard drive does crash you have a Backup of You important Documents & Pictures!

  • 8 Posted by knight-tech@prodigy.net on Thu Sep 3, 2009 4:52PM EDT Report Abuse

    Mechanical storage is so outdated, we should all be using fully wireless organic and optical devices for each component and no need for a motherboard to handle data communications to each component, SD memory cards and simple flash with enough capacity should be what operating systems run off of now. We shouldn't even need CD/DVD Media drives or players, it should all be on SD cards already or raw data storage on computers and accessible via internet access on media servers which host the image copies. At this point a DVD drive is good for reading a DVD image data into the computer only to save it on hard drive or memory.

  • 9 Posted by loveemyng2003 on Thu Sep 3, 2009 6:57PM EDT Report Abuse

    If you use quality drives, the failure rate is actually very low with an adverage life of 3, not 2, year. Some of course last longer and other shorter. This holds true for other parts as well, for example quality RAM has almost zero failure rate and the only bad flash drive failure I have had with the ones I carry was due to mis-sorting and a known bad device was shipped with the failure sticker and all.

  • 10 Posted by abstractrezn6 on Thu Sep 3, 2009 2:44PM EDT Report Abuse

    The guy who posted this obviously must not know a lot about technology. Hard drives crash because they have to be ABSOLUTELY flawless. Everything inside of the hard drive itself is very precise. A spec of dust can cause a hard drive to fail. This is because the head on the arm 'floats' above the platters on the air circulated around the drive from the spindles. Heat is also a factor; there are no electronics that are resistant to heat! You must provide good airflow to all components and keep your fans, and cabinet clean. (this will dramatically increase your computers life span.)Vibration, and shocks to the drive can help it fail. Hard drives also crash from simple minor imperfections when they are made. I would say from my experience, that Seagate drives would be the best, or Fujitsu. I've actually opened a small 7GB Seagate just for the fun of it and it still was running XP efficiently. And usually hard drives crash whenever you open them. I must agree with atsfjohn, hard drives are WAY too slow nowadays for the current CPU speeds we have today. Most of the lag you have on a machine are from the hard drive searching for files. **BE SURE TO BACK UP YOUR FILES, CLEAN YOUR CABINET AND FANS, AND MOST OF ALL KEEP YOUR HD DEFRAGMENTED!**

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