An Open Letter to Microsoft: Re-Release Windows XP

Wed Feb 28, 2007 1:13PM EST

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Dear Mr. Gates, Mr. Ballmer, and the many good folks at Microsoft Corp.,

It's time to sober up on Windows Vista. This just isn't working out, and your users are getting frustrated to the point where they're souring on Windows altogether. In case you haven't seen some of the more noteworthy blog posts on this topic, I refer you to Chris Pirillo, Scot's Newsletter, or Spend Matters. Or check out the recent bug reports regarding product activation and security flaws. This is all stuff I managed to dredge up that was written yesterday.

People are unhappy with Vista. Really unhappy. And though I know Microsoft has its own form of Steve Jobs' reality distortion field, it certainly can't keep you from seeing at least some of the sobering sales figures and the crush of disappointing reviews of Vista. I don't want to dredge up all the reasons people are unhappy with Vista in this letter. I want to talk about what you ought to do stop a mass migration to Linux and the Mac.

You've actually been in this situation before, and not long ago. The OS was Windows Millennium Edition, which had the same fanfare as Vista and the same DOA response. But Millennium didn't kill Microsoft. In fact, few computer users probably remember it at all. Why? Because you gave them an alternative:  Windows 2000, which had come out earlier that year and which you had positioned for higher-end users. (There was only one desktop version of 2000: "Professional.") But within months, every user, whether an IT pro or a home tinkerer, was running Win2K.

This time you don't have an escape clause: You can get a new PC with Vista Home Basic, Vista Home Premium, Vista Business, or Vista Ultimate. But it's all Vista, and it's all got the same problems. Only some versions have more of them.

So here's the solution. Reintroduce Windows XP.

Think of it as what happened with New Coke. When that tanked, Coca-Cola Classic hit the shelves and it became bigger than ever. Maybe you could freshen up XP with some of Vista's visuals, but leave intact its menus and control panels, its functional networking, and its broad hardware and software support. You know, the things that people actually need to get their work done. Call it "Windows XP Reloaded" or something clever like that, and tack on $30 to the price tag for your trouble. And more importantly: Allow OEMs to install XP instead of Vista, giving new PC buyers a choice. XP is easy to come by as shrinkwrapped software, but getting it preloaded on a PC is tough. (Update: Actually I just heard from a manufacturer that they are still allowed to preinstall XP, but it seems many vendors shy away from it for fear of looking outdated... I guess encouraging them to use XP is too much to ask?)

Still, I do have some hope for Vista. It's running on one machine on my network, and I really like that Flip3D business. But its shocking lack of hardware support and aggravating bugs mean I could never use it in a production setting. Then again, by the time it's ready, you'll probably be on to the next OS. And maybe that's for the best.

Good luck.

Christopher Null
Yahoo! Tech

Y!Tech readers: Please add a comment to this post if you'd like to add your "virtual signature" to this letter to Microsoft asking for XP's return to the market.

Comments on An Open Letter to Microsoft: Re-Release Windows XP

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  • 1 Posted by rcmit on Thu Sep 3, 2009 8:31PM EDT Report Abuse

    I'm in the process of building a high end machine for graphics work and just purchased XP Pro as the OS. I have far too much invested in peripherals to chance not having a driver available. Also, I don't have the time, or desire, to relearn Windows. As it is, I have Photoshop CS3, Light Room, and Expression Media (when it ships) to learn; but I can make money after those learning curves! I'm planning on using XP Pro until there's no more support. Then I'll evaluate all the alternatives.

  • 2 Posted by fdesposi on Thu Sep 3, 2009 3:59PM EDT Report Abuse

    I want Windows xp to remain,and Microsoft to deep six the Vista OS.Update the XP if you desire,but remember,you cant improve on excellence.I hope Mr. gates and all his staff are listening to the cry of help. Sincerely, Fred D'Esposito fdesposi@yahoo.com

  • 3 Posted by scottiecordes on Thu Sep 3, 2009 9:08PM EDT Report Abuse

    Mr. Null, This is one of the best articles you have done in the 6 or so months I have been following you. I totally agree. In fact, I made sure that I made my last PC purchase (Dell, and it is great) before Vista's launch. I may be "Vista Ready" from the manufacturer's point of view, but I sure am not "Vista Ready", if you know what I mean. And....I know you do. Kudos again.

  • 4 Posted by schwanz_jason on Thu Sep 3, 2009 9:08PM EDT Report Abuse

    I'm torn on this. Part of me wants to see them not bring back XP so the Linux and Mac alternatives get a real look from people who otherwise wouldn't look at them. Part of me wants to see them bring XP back because I'd be afraid of my company "requiring" me to "upgrade" to Vista.

  • 6 Posted by mawmaw9118@sbcglobal.net on Thu Sep 3, 2009 7:12PM EDT Report Abuse

    I am running Windows XP and was upset that I couldn't upgrade to Vista for about 1 week, when all the bugs and problems with Vista began to hit the net as well as the media (TV, newspapers,etc.). I'm feeling so blessed now that I have a fixed income and couldn't afford Vista. I'm just recently online and just learning to feel comfortable with my newfound link to the world so as long as XP support is available I'll stick with what I have. This "old dog" has trouble learning too many new tricks. Don't Mr. Gates & company realize it is far better to continue selling one very good product than to release two bad ones? Respectfully Linda Haggard Mawmaw@yahoo.net

  • 7 Posted by marydustin99 on Thu Sep 3, 2009 7:10PM EDT Report Abuse

    I am not extremely computer literate - but I know a good thing when I see it...Windows XP please! or my next os will be Mac.

  • 8 Posted by azurejoy on Thu Sep 3, 2009 3:00PM EDT Report Abuse

    Vista is Counter-intuitive. Ugh. I'll take XP anyday.

  • 9 Posted by super_dave_1984 on Thu Sep 3, 2009 9:49PM EDT Report Abuse

    I will convert to one of the Linux distros before I go Vista. My dad has it and he thinks it is great, but he also knows zip about computers. He just likes how it looks and that it does everything for him. Personally I prefer Win2K over XP.

  • 10 Posted by e_mcmerty on Thu Sep 3, 2009 3:57PM EDT Report Abuse

    What's wrong with migrating to Linux or MAC? Steve Ballmer should watch again his particiaption in "Triumph of the Nerds". It was there he expressed bewilderment at IBM wanting to pay this small Microsoft organization using KLOC (thousands of lines of code) as a measurement. He pointed out the poor motivation: more inefficient longer code would get his company more money. They have outdone the '80s IBM a hundredfold with Vista - big, cumbersome, and maybe it works. The whole purpose of an operating system is to run applications well using the hardware efficiently. It is not to make the consumer a systems programmer!!! Bill, Steve - folks are waking up...just like IBM users in the '80s.

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