1/3 of IT Workers Are Reading Your Email

Thu May 31, 2007 12:45PM EDT

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Surprising, or not? We already know that the majority of IT departments snoop on your web browsing behavior, but now it's revealed that a new study shows that a third confess to reading your email as well. Techworld has the story.

Best quote from the piece: One IT administrator laughingly said: "Why does it surprise you that so many of us snoop around your files; wouldn’t you, if you had secret access to anything you can get your hands on?"

While your employee handbook probably says that the IT department does indeed have free access to anything that passes through its servers (and you should behave yourself accordingly when you use the corporate network), there are some legal ramifications of IT department snooping to be considered by any HR departments reading this blog post. Salary negotiations, job offers, and even harassment complaints can be sent via email. Senior management negotiations are another thorny issue: If certain info is leaked it could even be used in insider trading incidents. Does the IT department's right to data inspection extend to every bit of data on the network? Most managers, I'd expect, would have a problem with that assumption.

The study points to an even more serious problem: 1/4 of survey respondents said they knew of former staff members who still had access to the network, despite having left the company. While current IT staff snooping may live in a gray ethical area, former employees are clearly over the line.

What's the policy where you work? Have you even read it? 

LINK: IT admins read private email, says report 

Comments on 1/3 of IT Workers Are Reading Your Email

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  • 2 Posted by yahaa100 on Thu Sep 3, 2009 10:54PM EDT Report Abuse

    IT stands for information technology. The people in that field take care of networks, servers, and lots of other stuff for the company they work for.

  • 3 Posted by jameslongstrider on Thu Sep 3, 2009 4:28PM EDT Report Abuse

    The only reason for anyone in IT to really look at outgoing/incoming mail is if it's via an outside source (not in company). Mainly to reduce the likelyhood of co-workers using their work e-mail address for personal things, and causing their spam to hit the firewall, slowing down everyone else's E-mail. Checking on interdepartmental E-mails should usually be frowned upon though, seeing as how there is a lot of important and confidential information being sent around and rather low risk of those messages not being company related. I know my Workplace's IT E-mail policy fairly well (being IN the IT department.) And we tend to not monitor the E-mail quite so much. We do check browser history to make sure people aren't using the internet access for personal reasons. Then block certain sites that are visited often that would have absolutely no bearing in regards to the person's job. This being fairly common practice at most any workplace that has it's own IT Department. So be weary where you browse while at work. Cause you're most likely being watched. Muwahahahaha!

  • 4 Posted by ammobass on Thu Sep 3, 2009 2:53PM EDT Report Abuse

    Which is why I bought a laptop with a Verizon data card to stay off the "company" network. My personal information is no one's business!

  • 5 Posted by xtotech2002 on Thu Sep 3, 2009 10:53PM EDT Report Abuse

    Maybe someone can help me out here...Our internal email is via the intranet, and most workstations have the internet available also. My question is, would IT still have access to, and the desire to look in on Internet activity? Does deleting browsing history completely remove that potential?

  • 6 Posted by jameslongstrider on Thu Sep 3, 2009 4:28PM EDT Report Abuse

    Yes on question one, no on question 2. IT will almost always have a way to look at your internet access due to the fact that sites users visit online can present potential security risks. All your internet acces via the work computer gets routed through various switches and routers till it gets to the firewall. The Firewall monitors almost all incoming and outgoing communications, as well as blocks various websites your IT department has deemed dangerous or unproductive. In most situations all internet traffic is routed through a firewall at some point. So deleting your browsing history wil remove it from the pc, but the firewall will still have record of that PC visiting whichever sites.

  • 7 Posted by enriquez_rene on Thu Sep 3, 2009 3:55PM EDT Report Abuse

    I used to work for a credit union and had a position in their IT dept. After every week I had to give a report generated by our firwalls to our CEO. The most popular sites visited where online dating sites. Detailed reports had direct links to the urls including photos and what not...and yes in the IT industry we do not delete accounts immidiately after an employee leaves...they are all disabled though and thier emails are read.

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