Thu Jul 31, 2008 12:48PM EDT
See Comments (1599)
In one of the most significant legal rulings in the tech industry this year, a Superior Court judge in California has ruled that the practice of charging consumers a fee for ending their cell phone contract early is illegal and violates state law.
The preliminary, tentative judgment orders Sprint Nextel to pay customers $18.2 million in reimbursements and, more importantly, orders Sprint to stop trying to collect another $54.7 million from California customers (some 2 million customers total) who have canceled their contracts but refused or failed to pay the termination fee.
While an appeal is inevitable, the ruling could have massive fallout throughout the industry. Without the threat of levying early termination fees, the cellular carriers lose the power that's enabled them to lock customers into contracts for multiple years at a time. And while those contracts can be heinously long, they also let the carriers offer cell phone hardware at reduced (subsidized) prices. AT&T's two-year contract is the only reason the iPhone 3G costs $199. If subsidies vanish, what happens to hardware lock-in? Could an era of expensive, but unlocked, hardware be just around the corner? It's highly probable.
Of course, the carriers aren't going to take this lying down. Early termination fees are seen as critical to business, so carriers are expected to look for ways to reclassify the fees (such as by calling them "rates," part of the arcane set of laws that covers the telecommunications industry). The industry is also pushing for the federal government to step in and claim oversight over the early termination fee issue, which would invalidate any state ruling. The FCC is generally more tolerant of such fees, though Chairman Kevin Martin has proposed a plan whereby the fees are decreased the closer you are to the end of your contract.
The FCC may also buy the argument that, since carriers are nationally based (and consumers can use their phones anywhere in the country), that a single policy should apply across the nation, rather than creating a patchwork of legislation that could lead to confusion and chaos caused by having 50 different policies.
Is the early termination fee dead? Not yet, but it's looking a little haggard.
LINK: Sprint early termination fees are illegal, judge rules
Join in the discussion. Here you'll see the comments in the order they were posted.
I don't see how this is going to stick, as far as I know all the cell phone carriers all have that early termination fee into the contract. I have had my company for almost six years now and I am on a contract for another two years. For this to work it needs to be done by the federal goverment because it is not right that only one company was orderd to stop those fees and in just the state of California.
ABSURD! If you sign your name on the contract you agree to the early termination fee. so what goes on in a bedroom is not the matter of the state, but what goes into a private contract is? Not that I'm for the early termination fees, I def. think the us will head the direction of the rest of the world in terms of unlocked hardware, but this is not right.
It's great! I cant wait until the carriers do nothing but provide the service and not the phones - the market pressure alone will be enough to drive the price of phones down once they start being sold on store shelves, unlocked and not tethered to any carrier from the start.
One policy across the country is not a good idea. Moving to another state means you’ll have to maintain a number from the originating state or pay the termination fee (my situation). I say give the OPTION to the consumer – higher hardware cost without contract or lower hardware cost with contract. Choice should always be the FCC’s rule.
i have no celli because of the contract attached to each purchase. my daughter has one with boostmobile with na termination fee so it can be shut off at any time when needed. like a stolen phone. i would rather buy a phone on the open market then use the carrier of my choice. this will increase the compition and make for better service like what haps with cable. bad service WE should have the choice to change.
It's about darn TIME! These phone companies were free to to with the consumer as well as they pleased. I have T-Mobile and there is insufficient coverage in many places that I travel. Now I can switch over to another company that has better coverage.
What a dufus. You had the option to walk away from AT&T when they aquired Cingular. Read the fine print next time!
Its about time. thank you Judge God Bless you, now you Cell Phone Company bandits how does it feel to be on the other side of the fence.
HURRAH !!! Now what we need is for other states to follow suit. Can't wait to dump US Cellular !!
1 Posted by wmtyrancz on Thu Sep 3, 2009 10:49PM EDT Report Abuse
This is great news for the consumer. Those fee's are crazy. I had to wait to cancel my at&t service when they took over cingular. I should have had an option to leave if i wanted to when they did the takeover. Cingular was was a great carrier until at&t bought them back. We should be able to leave any carrier whenever we want. And from what i hear,This crap only happens in the states. We here in the u.s. are getting screwed buy these big companies all the time.