American Apparel to track its clothing with RFID

Wed Apr 16, 2008 11:15AM EDT

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The hip clothing retailer is set to roll out "item-level" RFID tags to track its inventory, although there are still lingering questions about what'll happen to the chip in that hoodie you just bought.

The RFID Journal reports that American Apparel launched a trial chipping program at a single New York City location late last year, and plans on rollout out RFID tracking to 16 more Gotham stores over the next three months, with a national rollout to follow.

Now, there's nothing new about retailers using RFID tags to track their inventory—but as the RFID Journal points out, the chips are usually embedded in single cases or pallets, not individual items. American Apparel will be one of the first retailers to chip each and every shirt, sweater, and sock.

So, how do we feel about this? Well, for its part, American Apparel says it’ll have better-stocked stores, with "one of everything on the floor"—meaning you'll always find your size and color on the shelf. And since it'll take less time to take inventory (just two clerks for two hours a week, versus four employees taking eight hours a week, according to RFID Journal), you'll get more help while you're shopping.

That said, what happens to those RFID chips when you walk out the door? For its pilot program, American Apparel clerks removed the chips from clothes once they were sold, the Journal reports, but after the rollout, the tags will remain in the garments you buy. [Update: The chips will be on the price tags, not woven into the garments themselves; see below.]

RFID Journal said that American Apparel has yet to detail exactly how—or if—it plans on deactivating the chips once your T-shirt is bought and paid for.

While I seriously doubt American Apparel has anything nefarious up its sleeves, the company would be well advised to detail its RFID privacy policies, pronto, and nip these nagging questions in the bud.

What do you think—are you all for "item-level" RFID tracking if it means always finding your size and getting better service? Or are you worried that Big Brother wants to track your new V-neck?

Update: A representative from American Apparel has responded with a clarification—the RFID chip will be on the price tag, not sewn into the garments themselves. His full reponse follows:

I am the Information Systems Director at American Apparel. I would like to request that you remove incorrect information from your article "American Apparel to track its clothing with RFID."

American Apparel will not be sewing RFID tags into the garment itself. The chips will be embedded in price tags, which are easily removable at any point by the customer.

While I think it's important to encourage people to discuss privacy issues and challenge new technologies, we do not believe that there is any privacy implication here. The tags contain no personal information, at any point, and can easily be removed by the customer (most stores do not remove price tags for you in case of returns).

I think you need to clarify this point, there are hundreds of comments taking your words very literally and I want to prevent further confusion.


Related:
American Apparel Makes a Bold Fashion Statement With RFID [RFID Journal]

Comments on American Apparel to track its clothing with RFID

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  • 1 Posted by davidfiss on Thu Sep 3, 2009 3:38PM EDT Report Abuse

    There is no doubt that this government and the upcoming one world government will seek to have ultimate control over ALL people. There is a time coming when you will not buy or sell, save one have a certain MARK. Many believe this "chip" is the beginnings of such a controlling mechanism. What does this mean to you and your loved ones ? Truth In Times Of Trouble

  • 2 Posted by krisldoane on Thu Sep 3, 2009 4:53PM EDT Report Abuse

    The chip is not IN the clothing, it is the price tag that hangs from the garment. Just like any price tag, snip it off and it is no longer attached.

  • 3 Posted by zandervt on Thu Sep 3, 2009 10:59PM EDT Report Abuse

    The RFID tag is nothing more than a barcode that can be read from a few feet instead of a few inches. There is no association between the item and the purchaser. There is no information in the chip besides an encrypted EPC code that is only useful within the store. If you are worried about Big Brother than you should throw away your cell phones, credit cards, rewards cards... They track and sell your information to marketing firms.

  • 4 Posted by isisshai on Thu Sep 3, 2009 4:25PM EDT Report Abuse

    Cell phones, credit cards and the like all serve a purpose for the user. This does nothing for the customer, except creep me out. The chip is not in the tag as krisldoane says , it is in the garment as paragraph 4 states. "but after the rollout, the tags will remain in the garments you buy." I wonder which one will get scanned first, my credit card or the chip.. Guess I will never know, as I will be sticking to GAP as opposed to American Apparel...

  • 5 Posted by mike_wwid on Thu Sep 3, 2009 7:20PM EDT Report Abuse

    We live in a world where psychos will blow themselves up to kill us, and people can steal your entire identity. The question is not are you paranoid? The question is are you paranoid enough? Also, there is an old saying, %

  • 6 Posted by rapmetal47 on Thu Sep 3, 2009 8:29PM EDT Report Abuse

    God, I'm scared of Big Brother. I don't want the government to spy on me.

  • 7 Posted by silverfire54@sbcglobal.net on Thu Sep 3, 2009 9:23PM EDT Report Abuse

    Add a chip, jack the price up (somebody has to pay for the chip). Then add an extra tax for the chip. The good old American way.

  • 8 Posted by g-parker@att.net on Thu Sep 3, 2009 4:05PM EDT Report Abuse

    do we really need this chip? is it really going to make it better for shoppers to find their size? I think not. when your size is not on the shelf, your out of luck. No chip will make the clerk go to the back and get some more of your size anymore than they do now. there is no real need to put a chip in every article of clothes. as far as inventory, when the clerk scans your item/rings it up, the store's computer updates the inventory.

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