Software Glitch Silences Skype Users

Thu Aug 16, 2007 5:49PM EDT

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The massive VoIP provider has apparently fallen victim to a "software issue," leaving millions of chatters in the lurch—and a fix may not be coming until Friday.

Word of the outage started hitting the Web early this morning and continued throughout the day. According to the AP, users in Columbia, Brazil, Germany, Finland, and the U.S. reported that they couldn't make calls or even log on. No immediate word on exactly how many of Skype's estimated 220 million users have been locked out of the service—although you can count at least one for sure, as I haven't been able to log on all day.

A message on Skype's Web site blames a "software issue" for the outage, and that the problem should be fixed "within 12 to 24 hours"—ouch. The message recommends leaving your Skype client on and promises that you'll be logged back in once everything's back to normal.

Anyone else out there having trouble with Skype today? And if so, how are you dealing?

Related:
Many Skype users unable to make calls [Yahoo! News]

Comments on Software Glitch Silences Skype Users

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  • 1 Posted by somebodys_here on Thu Sep 3, 2009 9:32PM EDT Report Abuse

    Don't have skype, but I have had the same problem with Vonage not working because of an unknown problem on my end. Not fun.

  • 2 Posted by treyfilter on Thu Sep 3, 2009 10:21PM EDT Report Abuse

    I have not been able to sign in either. I have SkypeOut and a SkypeIn number. I just hope that my voicemail is picking up all of my missed calls.

  • 3 Posted by jvisse4537@rogers.com on Thu Sep 3, 2009 4:45PM EDT Report Abuse

    My Skype was unreliable for the last few days ,it said on the icon 'Do not Disturb" I clicked on line but it reverted back to do not disturb. So I removed Skype from my computer.

  • 4 Posted by ellismill on Thu Sep 3, 2009 3:53PM EDT Report Abuse

    It's always good to know that their is reliable and knowledgeable help out there. I am in China and lost my Skype for a few hours on Saturday China time.

  • 5 Posted by motorcyclerick on Thu Sep 3, 2009 7:26PM EDT Report Abuse

    I have had no problem signing in, but I have ALWAYS had a problem with Skype detecting my microphones, for some odd reason. I have checked every possible reason and have found nothing on my end that is creating the problem.

  • 8 Posted by lullasierra on Thu Sep 3, 2009 7:00PM EDT Report Abuse

    Could someone entertain a question from a techno Luddite? Does Skype and Vonage work from a satellite? I am moving to a rural, mountain area in BC and rather than get phone service from the local people who are not too responsive and because there are high winds which constantly bring down the electrical connection I was trying to investigate a satellite phone. Also need internet service and can you get both. Thanks for any info.

  • 10 Posted by mainecoonc9 on Thu Sep 3, 2009 7:04PM EDT Report Abuse

    i skype on sunday couldnt get it to work. i was a first time user

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