Hands-on Review: Sidekick LX

Thu Oct 18, 2007 11:57AM EDT

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Back in the day, the Sidekicks were among the most innovative phones around, what with their swiveling displays and killer messaging features. The Sidekick II blew me away back in mid-2004, so much so that I snapped one up for myself. But that was then, and this is now, and the Sidekick LX—updated though it may be—is looking pretty dated.

We can blame the iPhone for much of the Sidekick's long-in-the-tooth status. Love it or hate it, the iPhone and its touch UI has pretty much changed the industry, so much so that everyone's copying it (e.g., the Sprint Touch, the LG Voyager, etc.). While I've always been impressed by the Sidekick's intuitive interface, which (way back when, at least) practically seemed to be reading your mind, in today's wireless world, it feels a little quaint.

Anyway, let's hit some highlights—and lowlights:

Things I like:

  • Form factor: When you look at their measurements, the Sidekick LX and last year's Sidekick 3 are practically the same size: about 5.1 by 2.3 by 0.9 inches. However, the LX manages to feel slimmer and more streamlined than the 3, and at 5.7 ounces the LX is more than an ounce lighter. Also, the funky flashing lights along the LX's "bumpers" never hurt.
  • QWERTY keypad: The Sidekick's big, roomy QWERTY keypad has always been a highlight, and the LX continues the tradition with nicely backlit, rubberized keys that are easy on the fingertips. Well done.
  • Vastly improved display: T-Mobile has been making a big deal of the LX's new dispay, with good reason. At 400 x 240 pixels and with technology borrowed from Sharp's Aquos line of LCDs, the LX's display represents a quantum leap over the Sidekicks of old, with revamped graphics to match.
  • Intuitive UI: It may lack the iPhone's touch interface, but the LX boasts the Sidekick's impressive easy-to-use interface, including the "Jump" screen and an always-present menu option that rarely fails to deliver the options you want.
  • Great e-mail and IM: The LX may not work with corporate e-mail accounts, but its e-mail client is still one of the best around for a consumer phone—and if you set up a Tmail account, messages are pushed to your device instantly (I used to forward my Gmail messages to Tmail, which got pushed almost immediately to my Sidekick II, and it worked like a dream). The LX's IM client (compatible with AIM, MSN, and Yahoo IM) is super-slick as well, and it runs in the background.
  • Standard headset jack: Have a pair of pricey Shure earphones you want to use with the LX? No problem: a standard 3.5mm jack is included (and you won't need an adapter, a la the iPhone).
  • MySpace Mobile: Got a MySpace account? Sidekick's new MySpace app is a slick, easy way to ping pals on your buddy list or post messages and pictures.

Things I don't like:

  • Half-baked MP3 player: The Sidekick 3 came with the handset's first stab at a music player, and the LX's version is basically the same version. You can play MP3s and AAC music files, but subscription music services aren't supported. Also, you still can't view album art, and there's still no equalizer, no video playback, no over-the-air music, no stereo Bluetooth support, and no external music buttons (besides a volume control). While I appreciate how the Sidekick lets you play tunes in the background, the LX's music player feels like something from 2005.
  • No touch UI: Yes, I praised the Sidekick LX's interface just a moment ago, but as an iPhone user, I can't help but be disappointed by the lack of touch-sensitivity on the LX's screen—it's the wave of the future, and the LX's UI can't help but feel like yesterday's news. Too many times while surfing the LX's various screens, I found myself wondering, "Why can't I just touch that?"
  • Outdated Web browser: The Sidekick's on-board Web browser was amazing back in 2004; today, it's looking seriously dated. Yes, it still renders big HTML Web sites that standard phones can't, but pages look badly jumbled, and pull-down menus and other on-screen inputs are tough to manipulate. With heavy competition in the form of Nokia's top-notch Web browser and Safari on the iPhone, the Sidekick will have to do better to stand out from the crowd.
  • No 3G: T-Mobile has yet to launch its own 3G network, so EDGE-only data access on the LX is a given. Still, that leaves it several feet behind the starting line compared to such phones as the Palm Centro and the upcoming Voyager, especially when it comes to streaming video and music downloads. But wait—the iPhone doesn't support 3G either! True, but that leads us to...
  • No Wi-Fi: T-Mobile is no stranger to Wi-Fi-enabled phones—witness the Wing and the new BlackBerry Curve, both with Wi-Fi—yet here is the LX, with no Wi-Fi in sight. The non-3G iPhone can do over-the-air music downloads thanks to Wi-Fi—not so here. Even worse, T-Mobile missed a golden opportunity to make the LX a HotSpot @Home phone (which allows for Wi-Fi phone calls).
  • No GPS: Not only is the LX lacking integrated GPS, it's also seriously in need of a garden-variety mapping application, which is getting to be standard issue with even the most basic phones.

Bottom line:

The Sidekick line deserves a deep bow for its nifty design and past innovations, yet it's fallen seriously behind the times. Such features as streaming video, music downloads, Wi-Fi, and GPS are practically givens in the latest high-end consumer phones, and with its high-end price tag of $300, it's fair to expect such tricks from the LX. Sadly, I can't recommend the LX unless you're a die-hard Sidekick fan. Instead, save your money for a handset with today's features, such as the iPhone, the soon-to-be-released Voyager or the Palm Centro (which offers 3G, streaming video, and push e-mail for just $100).

Comments on Hands-on Review: Sidekick LX

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  • 1 Posted by alangornick on Thu Sep 3, 2009 2:49PM EDT Report Abuse

    The sidekick still remains the ONLY phone on the market that does IM properly. It dings in my pocket when I get a message and is always online. Until iPhone, Blackberry or some other vendor gets this right on a querty phone i'm sticking with the sidekick. iPhone has a touch screen? Big whoop, maybe if they actually did something useful with that touch screen I'd be more impressed. iPhone is next gen with no actual IM? SMS? How quaint. The sidekick could use some better updating, that's true, but as for what I need it to do, all other phones are still lagging sadly behind.

  • 2 Posted by tjken33 on Thu Sep 3, 2009 10:12PM EDT Report Abuse

    i agree 100% with u. but i still think they shoulda upped the cam alil bit more. the sk3 cam is/was kinda bad =/

  • 3 Posted by 2tonyn on Thu Sep 3, 2009 2:42PM EDT Report Abuse

    I switched from the Sidekick II to the Blackberry Pearl. The only thing that I miss on the Sidekick is the keyboard. I thought they left out features to keep them affordable. With the $300 price tag I think they are losing their demographic.

  • 4 Posted by rochelleperry2 on Thu Sep 3, 2009 8:47PM EDT Report Abuse

    I switched from the Sidekick3 to the BB Pearl and then back to Sidekick LX. Although in my opinion the BB is more feature rich device the Sidekick is FUN to use. Its the reason I keep going back to it even though there are some upgrades needed.

  • 5 Posted by myke606 on Thu Sep 3, 2009 7:31PM EDT Report Abuse

    no touch screen? GOOD. That's the thing I hate the most about new phones & mp3 players coming out. If T-Mobile does ever switch to a touch SK I wil not buy it. And this is coming from a die hard MAC fan/user. But I will never purchase a touch screen ipod or iphone. Horrible "feature."

  • 6 Posted by shannon_zoellner on Thu Sep 3, 2009 9:16PM EDT Report Abuse

    People with bias opinions shouldnt be allowed to write articles. instead of a sklx review this was an iphone comparison. i 100 percent agree that it does need somekind of faster interenet and that is lacking with the wifi and video. but even the i phone cant take video and the options for streeming it are just a bad version of youtube without even all the content. as far as navagation i open my web browser and type in. www.mapquest.com look to my right and find the address and im golden. so dont be lazy with your navigation crap the i phone honestly is the worst smart phone ever i would gladly take any of the other listed phones running windows mobile over it.

  • 7 Posted by rl67live on Thu Sep 3, 2009 8:43PM EDT Report Abuse

    Why spend $400 on a new sidekick ...if you have SK3, when you can get a ipod for the same price and the LX does nothing really new. Besides light up on the side..hehe. No video same brower...give us oprea same sucky camra Ill wait till my contract is up and get a iphone or hopefully something better one thing for sure about the SK it is the best notes,texting and IM's hands down. Like tha last posters said I 2nd that

  • 8 Posted by bksdopesnkrheadhyphy on Thu Sep 3, 2009 3:08PM EDT Report Abuse

    i agree with the very first comment too. and of course no touch screen is good. i will just stick to the trackball and the swivel with the full keyboard. i am so getting this phone. already had the sk3 tho.

  • 9 Posted by nex_tym on Thu Sep 3, 2009 7:36PM EDT Report Abuse

    I am online 24/7 too and don't even have an IM client on my phone! Its called SMS aim and is great. Sidekicks are for kids that don't know much about phones and have their mommy and daddy to pay the $300. For $300, it is a HUGE rip off. You can get a nokia s60 phone with full qwerty for $300 and it can do what the sidekick does when its turned off.

  • 10 Posted by pinknpurses25 on Thu Sep 3, 2009 8:12PM EDT Report Abuse

    the sidekick lx is a great device! the only thing I really dislike is the keypad, I miss the keypad frum the sk 3. && I wish they would have upgraded aim, maybe allow us to send pics over aim or when the away message is up allow us 2 see our buddy list. but other than that the lx is great! the camera can b updated too! but really if u want && need all that wifi && junk && video get a cpu! or a laptop! the sidekick is not suppose to have features that a cpu can have. it's only but so much they can actually put in here without neglecting the real meaning of a sidekick! I mean if the sidekick had all the features at the iphone && curve, where would it's unique difference be!? I mean I prefer the sklx over the iphone && the iphone has it's pros && cons too! I WOULD recommend it to anyone!! especially younger ppl like myself!

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