Sat Apr 14, 2007 9:17AM EDT
See Comments (27)
Is it just the products that I choose, or is every high tech product involved in patent infringement suits? About a year ago I bit my nails as I awaited the fate of my BlackBerry. RIM, maker of the BlackBerry, was sued for patent infringement and paid $612.5 million to the plaintiffs in order to continue operating. (I have no doubt that I've absorbed some of these costs, but I still have my Blackberry so I'm a happy camper.)
Now, it's Vonage's turn. And I'm right there in the hot seat again (along with 2.2 million other subscribers whose service may be threatened if Vonage loses its latest court appeal).
The Story Thus Far
Last month a jury found Vonage guilty of patent violation for three patents held by Verizon. The suggested remedy? Vonage would pay Verizon $58 million plus ongoing royalties for violating the patents. (I've always had my doubts about whether juries are qualified to understand patent suits, but hey, that's what's made America great.)
The judge later ruled that Vonage should refrain from signing up any new customers to keep the company from continued infringements. That decision was appealed and there's been a stay, pending appeal. If Vonage loses these appeals or doesn't reach a settlement, then service could be interrupted.
Today on the company web site, a brief message informs you that it's business as usual. They're still signing up new customers. If you're a believer in the Patron Saint of Lost Causes, then by all means, go sign yourself up.
Meanwhile, over at Ars Technica, they report that Vonage stands ready with a work-around solution to avoid the patent infringements.
Whatever else you say about Vonage, I think everyone can agree that the feisty company planted the flag in the VoIP space, making VoIP an alien-sounding, but nonetheless household word. Vonage's colorful past includes:
Plus, my Vonage service lately has woefully degraded to the point where I start conversations saying, "I'm a VoIP user, so you may have trouble understanding me."
The question for Vonage users: Do we stay or do we go?
My guess is that Vonage is going down for the count. In all likelihood there will be an untenable financial burden placed upon the company when this legal ruckus is over. My second guess is that other small VoIP players like SunRocket and Packet8 will begin to tumble as strong-arms like Verizon entice us with all-in-one solutions offering us VoIP, data, and TV services for a single low price.
Still, the eternal optimist, I'm going to hang on to my Vonage service until the death knell and see how it plays out. After all, I'm still using my BlackBerry. What about you? Are you going to fight or switch?
Join in the discussion. Here you'll see the comments in the order they were posted.
I too am a Vonage customer and service someimes if terrible. If any of our computers are on line, conversations just don't work. We are in a rural area of the Ozarks and have phone service with the only phone company available and a call more than 5 miles from the house is long distance. We do use the new AT&T cell service as it is really the only one that works in our area, but with the really small size, we find it hard to use, and find many times. Would be nice to have a "Vonage type service" without the poblems as about 99.9% of our calls are long distance. Many times we have to be on the computer at the same time, but try and use the cell when this is necessary. But if Vonage does fold, we will just use the existing monthly cost to add another cell phone line and phone, so the cost will be about the same. Maybe we should try and find a larger model cell phone , one that is just a phone - hate all the other things and find them confusing to use. I had to go to the dealer just to find out how to change the time when we went to DST a few weeks ago. Any suggestions on a model that works with Cingular (AT&T)? Thanks... Robert
Hi Robin, another Vonage customer joining the club. Anyway, I'm going to hang on to vonage as long as I can. If vonage is flushed down the toilet, I plan to join Comcast Digital Voice. It's only $33 a month. I'm really not a huge fan of cell phones (they give me headaches and heat up my ears after long talk time). There are many cost-effective VoIPs out there--just do your research.
I love my Vonage service. It's 25/mo plus 10 tax but it's stil cheaper than any other. One thing is for sure I won't sign up for Verizon VoiceWing! I would say that I am a proud SprintNextel customer except they are sueing Vonage too... O well Vonage customer stay on board and stay loyal...
i love my vonage service and i've been a customer for three years. i don't know what i'll do if they go down. i can't live on cell phones alone, and i refuse to pay verizon for phone service...
My son uses Vonage down south and his calls come through clear as a bell and he loves it. He's had the service for a little more then three years now. He said he will keep his service to the bitter end. After that time he will be checking out Verizons voip, called VoiceWing. The price is the same and I hope that there are no other issues with their services.
I simply love my Vonage service. I've been a customer now for nearly 2 years. Things were rocky at first, but over the last year and a half it has been FANTASTIC. I'd had it with all of the junk fees from Bellsouth, and if I didn't need a high speed internet connection from Comcast in order for Vonage to work, I would can them just like Bellsouth. I hope that Vonage is able to pull through because otherwise, the sky is the limit with what Verizon would do with pricing.
vonage is portable (you can plug your box in anywhere that has highspeed). cable phone, and verizon keep you tethered to there wire. there is no comparison.
I've been with Vonage for over 2 years. Yes, VOIP does have its limitations, but it's worth the price since most of our calls are on our cell phones anyway. I checked out our cable company's phone offer. Found it wasn't 'real' VOIP - it uses their internal system to get to the PTSN. It's $5.00 more than Vonage for the base, but I knew it was the same old cable company when I started with the other fees, which included $4.50 a MONTH to have an unlisted phone number. I hope Vonage will survive, but I suspect they will be eaten by some white knight. I am staying put for now.
Just three connections from my house; water, electric and fiber optic, the Verizon FiOS kind. My phone company is Vonage, and will continue to be so. I'm not even contemplating the what if Vonage goes south; however should it go the way of the dodo I'll continue to have a non-traditional phone company.
1 Posted by mjohnson16 on Thu Sep 3, 2009 7:23PM EDT Report Abuse
Hey Robin, I'm also a Vonage customer. For now I am holding on to see what happens as well. My wife and I think we will go all cellular if we are ever forced to leave Vonage. And just add an extra cell phone for our three year old daughter's babysitter. Our cell phones are not Verizon. :)