Tue Oct 24, 2006 11:49PM EDT
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The cover story of the latest Wall Street Journal Technology Report features a useful piece by reporter Sarmad Ali called, "The 10 Biggest Problems with Wireless and How to Fix Them," which covers nearly everything you ever wanted to complain or know about cell phone annoyances.
While it doesn't tell you exactly how to fix every single problem, the piece is still a comprehensive update on the ways in which cell phone and other companies are trying to address such issues as spotty coverage (aiming cell phone towers directly at tall buildings in dense, built-up cities), poor customer service (better computer systems so that help-line workers can better identify problems...hmm), complicated bills (have you seen the look of your new Sprint bill? It's still confusing!), and missed calls (a cool service called SimulScribe, which sends voice-to-text messages of your voice mail as an SMS).
As far as spotty coverage and the reluctance of people wanting cell phone towers in their backyards is concerned, I'm surprised more people don't insist on milking the cell phone companies for fancy repairs and restorations of church steeples, schools, and other public buildings (in exchange for letting those buildings be used to hide cell phone towers, of course).
Unfortunately, you'll need to be a subscriber to access the WSJ piece, but you can actually try the online version of the newspaper for free for two weeks. If you don't feel like subscribing, you can listen for free to the author's podcast on what kinds of features people want on their cell phones.
What's your biggest problem or complaint with your cell phone?
Join in the discussion. Here you'll see the comments in the order they were posted.
I have a complaint about those sprint brochures that are sent by the mail to offer free cellular phones. In February, I ordered the free phone and on my next month's bill, the Sprint company charged the full amount of $279.99. Since then I have been trying to communicate with the companies (the one that offered the promotion and the sprint customer service) and nothing has been done about it! I would appreciate any advice on how to fix the problem. In the add the "original" phone price was suppose to be $229.99. The Sprint representatives are so prompt to make mistakes, but when it comes to fix them, they can take for ever because it is very difficult to get to speak to their supervisor. Frustrated in Texas!
Samsung A707 has software problem. Phone needs to be taken back to Service Provider.
I accidently drowned my N-gage to the water for nearly a second. I took it out, rub it with tissues. I thought it was okay. Everthing seemed fine. Then, suddenly I lost my signals, which rarely happens in my area. Plus, the phone didn't even say that it couldn't register my SIM card. What's worst, the power button didn't work, no matter how many times or how strong I pressed it. So, I took out the battery. I removed everything, the battery, case, SIM card, mem. card and I used hairdryer to try to dry the phone. AND. What's weird, as I inserted my battery, the phone turned on by itself. Yet, the power button wasnt still working and so as the SIM card. I removed everything again, but this time I inserted a SIM card from another country which wouldn't work here. This time, the phone said that it couldn't register the SIM card. I inserted my original SIM card to another phone and it worked well. So what's wrong with my phone??! I really don't know what to do. Please help! I beg you.
I dropped my cell phone in a little bit of water, and everything works except it is always search for signal and never gets it.
My LG vx8300 shuts down on it's own. It seems that it shuts down every once in a while when I hang up a call. Has any else had the problem, and any suggestions for a fix.
Hey i have a nokia 6263 and i need some help. it workes perfectly but when i put in a differnt sim card into it, it is having some problems. for example: when i turn it on it turns off and turns on then turns off etc. so in conclusion without a sim card it works perfectly. without it freaks out
Hola!! I have a tmobile shadow... for some reason when i call people or they call me we can not hear eachother... when i try putting it on speakerphone, its the same thing... my speakers r fine becuase i can hear my phone ring fine, and i can hear myslef dialing numbers. I put my sim card into my old phone and it worked fine.. Please help, i will be so dissapointed if the phone is broken!
my phone seems to be making calls without me......as per tech...my bill indicated four calls to 411 information all made at the same time of day...my useage went from 400-600-800-1600 minutes by the fourth month...prior to that....for the past 5 years...I have never exceeded my allowed minutes of 450.....needless to say...my bill is outrageous..it is a Verizon en-v...any suggestions
my nokia 5300 is not always fully charged no matter what i do even leaving it on the charger what supposed to be the problem? please help my phone doesnt used to be that way it just happened 2 months ago
1 Posted by j_garansuay on Thu Sep 3, 2009 4:45PM EDT Report Abuse
how do you re-enable your sim card?